Campus IT Help Desk Student Associate

University of Mary Washington; Fredericksburg (VA); On-site; USD 11,000 - 19,000; Part time

Job summary

The University of Mary Washington seeks a Help Desk Student Associate in the Information Technology department on Main Campus. This on-site role provides technical support to the university community via phone, online, and walk-up services.

Applicants must be current UMW students, capable of working up to 15 hours per week, and deliver excellent customer service with strong communication and confidentiality.

Qualifications

• Up to 15 hours per week.
• Excellent customer service skills.
• Detail oriented.
• Effective oral and written communication skills.
• Ability to follow directions.
• Ability to maintain confidentiality.
• Current UMW student.

Responsibilities

• Provide technical support to the university community via phone, online, and walk-up services.

Skills

Customer service

Detail orientation

Communication

Confidentiality

Following directions

Current student

Education

Current UMW student

Job description

The University of Mary Washington seeks a Help Desk Student Associate in the Information Technology department on Main Campus. This on-site role provides technical support to the university community via phone, online, and walk-up services.

Applicants must be current UMW students, capable of working up to 15 hours per week, and deliver excellent customer service with strong communication and confidentiality.