Student IT Hardware Technician (Intermediate)

The University of New Mexico; Albuquerque (NM); On-site; USD 20,664 - 27,552; Part time

Job summary

The University of New Mexico is seeking a Student Intermediate Level employee to assist with hardware support and repairs for user departments. This role involves troubleshooting various hardware and software issues and providing excellent customer service.

The ideal candidate will have technical expertise in Windows and Mac systems, as well as strong problem-solving abilities. Join a diverse workforce and help maintain high-quality service standards.

Qualifications

• Ability to perform intermediate repairs on various computers and peripherals.
• Knowledge of customer service standards and procedures.
• Knowledge of Windows operating systems.

Responsibilities

• Investigates, analyzes, and resolves hardware/software problems on university systems.
• Provides technical assistance and troubleshoots failures and conflicts.
• Installs and configures new computer systems and hardware.

Skills

Intermediate repairs and upgrades

Customer service standards

Computer troubleshooting techniques

Knowledge of Windows 10 and 11

Records maintenance

Job description

The University of New Mexico is seeking a Student Intermediate Level employee to assist with hardware support and repairs for user departments. This role involves troubleshooting various hardware and software issues and providing excellent customer service.

The ideal candidate will have technical expertise in Windows and Mac systems, as well as strong problem-solving abilities. Join a diverse workforce and help maintain high-quality service standards.