Student Housing Leasing Specialist

University Partners; Columbia (SC); On-site; USD 21,000 - 30,000; Full time

Job summary

University Partners in Columbia, SC is seeking a Leasing Consultant to support leasing, marketing, and resident relations by delivering exceptional customer service and helping achieve occupancy goals. You will conduct tours, review applications, prepare lease files, verify readiness, and assist with move-in processes while maintaining knowledge of market conditions and Fair Housing standards.

This role requires strong communication, attention to detail, and the ability to work weekends during

Qualifications

• High School Diploma or GED required.
• Bachelor’s degree preferred.
• Leasing, sales, marketing, or customer service experience preferred.

Responsibilities

• Provide excellent customer service to residents, prospects, guests, and vendors.
• Lease apartments in alignment with occupancy and revenue goals.
• Follow Fair Housing standards in all interactions.
• Conduct tours and present community features and amenities.
• Support marketing and outreach efforts.
• Review applications including income, credit, and background screening.
• Prepare and maintain lease files and required documentation.
• Verify apartment readiness prior to move-in.
• Support lease renewal and retention efforts.
• Track leads, guest cards, and follow-ups in property management systems.
• Respond to calls, emails, and resident communication professionally and timely.
• Assist with work order entry and maintenance communication.
• Support move-in processes including documentation and system setup.
• Maintain leasing office, model units, and amenity presentation.
• Maintain knowledge of market competitors, pricing, and concessions.
• Maintain a thorough knowledge of lease terms, unit specifications, availability, current market conditions, and all community policies.
• Ensure understanding of required application information, screening process, policies, and procedures.

Skills

Customer service

Sales

Communication

Interpersonal skills

Explain lease documents

Attention to detail

Multitask

Confidentiality

Teamwork

Weekend availability

Social media marketing

Education

High School Diploma or GED

Bachelor’s Degree preferred

Leasing, sales, marketing, or customer service experience preferred

Tools

Property management system

Job description

University Partners in Columbia, SC is seeking a Leasing Consultant to support leasing, marketing, and resident relations by delivering exceptional customer service and helping achieve occupancy goals. You will conduct tours, review applications, prepare lease files, verify readiness, and assist with move-in processes while maintaining knowledge of market conditions and Fair Housing standards.

This role requires strong communication, attention to detail, and the ability to work weekends during