Leasing & Marketing Specialist – Student Housing

University Partners; State College (Centre County); On-site; USD 32,000 - 42,000; Full time

Job summary

University Partners is seeking a Leasing Consultant to support leasing, marketing, and resident relations with a strong focus on customer service and sales. You will conduct tours, process applications, and maintain accurate lease files while ensuring compliance with policies.

Role requires ability to manage multiple tasks, coordinate with teams, and thrive during peak leasing seasons. Prior experience in leasing or customer service is preferred.

Qualifications

• Must have strong customer service and sales skills.
• Excellent communication and interpersonal skills.
• Ability to explain lease documents clearly.
• Strong attention to detail and organization.

Responsibilities

• Provide excellent customer service to residents, prospects, guests, and vendors.
• Lease apartments in alignment with occupancy and revenue goals.
• Follow Fair Housing standards in all interactions.
• Conduct tours and present community features and amenities.
• Support marketing and outreach efforts.
• Review applications including income, credit, and background screening.
• Prepare and maintain lease files and required documentation.
• Verify apartment readiness prior to move-in.
• Support lease renewal and retention efforts.
• Track leads, guest cards, and follow-ups in property management systems.
• Respond to calls, emails, and resident communication professionally and timely.
• Assist with work order entry and maintenance communication.
• Support move-in processes including documentation and system setup.
• Maintain leasing office, model units, and amenity presentation.
• Maintain knowledge of market competitors, pricing, and concessions.
• Maintain a thorough knowledge of lease terms, unit specifications, availability, current market conditions, and all community policies.

Skills

Customer service

Sales

Communication

Interpersonal skills

Attention to detail

Organization

Time management

Teamwork

Education

High School Diploma or GED

Bachelor’s Degree preferred

Leasing/sales/marketing experience

Tools

Property management system

Job description

University Partners is seeking a Leasing Consultant to support leasing, marketing, and resident relations with a strong focus on customer service and sales. You will conduct tours, process applications, and maintain accurate lease files while ensuring compliance with policies.

Role requires ability to manage multiple tasks, coordinate with teams, and thrive during peak leasing seasons. Prior experience in leasing or customer service is preferred.