Leasing Specialist – Student Housing & Tours

University Partners; Fayetteville (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

University Partners is seeking a Leasing Consultant to support leasing, marketing and resident relations. You will deliver outstanding customer service, conduct tours, and help achieve occupancy goals while ensuring Fair Housing compliance and adherence to company policies.

You will review applications, maintain lease files, and coordinate move-ins, renewals, and ongoing outreach. Strong communication and sales skills, along with attention to detail, are essential in this role.

Qualifications

• High School Diploma or GED required.
• Bachelor's degree preferred.

Responsibilities

• Provide excellent customer service to residents, prospects, guests and vendors.
• Lease apartments in alignment with occupancy and revenue goals.
• Follow Fair Housing standards in all interactions.
• Conduct tours and present community features and amenities.
• Support marketing and outreach efforts.
• Review applications including income, credit and background screening.
• Prepare and maintain lease files and required documentation.
• Verify apartment readiness prior to move-in.
• Support lease renewal and retention efforts.
• Track leads, guest cards and follow-ups in property management systems.
• Respond to calls, emails and resident communication professionally and timely.
• Assist with work order entry and maintenance communication.
• Support move-in processes including documentation and system setup.
• Maintain leasing office model units and amenity presentation.
• Maintain knowledge of market competitors pricing and concessions.
• Maintain a thorough knowledge of lease terms, unit specifications, availability, current market conditions and all community policies.
• Ensure understanding of required application information, screening process, policies and procedures.

Skills

Customer service

Sales skills

Communication skills

Attention to detail

Multitasking

Time management

Confidentiality

Teamwork

Math skills

Weekend availability

Social media marketing

Education

High School Diploma

Bachelor's degree preferred

Job description

University Partners is seeking a Leasing Consultant to support leasing, marketing and resident relations. You will deliver outstanding customer service, conduct tours, and help achieve occupancy goals while ensuring Fair Housing compliance and adherence to company policies.

You will review applications, maintain lease files, and coordinate move-ins, renewals, and ongoing outreach. Strong communication and sales skills, along with attention to detail, are essential in this role.