Student Housing Leasing & Community Advocate

University Partners; Lubbock (TX); Presencial; USD 34 000 - 42 000; Tempo integral

Resumo da oferta

University Partners is seeking a Leasing Consultant to support leasing, marketing, and resident relations by delivering outstanding customer service and helping achieve occupancy goals.

You will conduct tours, present community features, review applications, and coordinate move-ins while maintaining compliance with Fair Housing and company policies. This role requires strong communication, multitasking, and teamwork in a fast-paced on-site environment.

Qualificações

• Strong customer service and sales skills.
• Strong communication and interpersonal skills.
• Ability to understand and explain lease documents.
• Strong attention to detail and organization.
• Ability to multitask and manage time effectively.
• Ability to maintain confidentiality.
• Ability to work independently and in a team environment.
• Basic math skills including percentages and rent calculations.
• Ability to work weekends and peak leasing season schedules.
• Comfortable using social media platforms and creating posts for marketing, outreach, and community engagement.

Responsabilidades

• Provide excellent customer service to residents, prospects, guests, and vendors.
• Lease apartments in alignment with occupancy and revenue goals.
• Follow Fair Housing standards in all interactions.
• Conduct tours and present community features and amenities.
• Support marketing and outreach efforts.
• Review applications including income, credit, and background screening.
• Prepare and maintain lease files and required documentation.
• Verify apartment readiness prior to move-in.
• Support lease renewal and retention efforts.
• Track leads, guest cards, and follow-ups in property management systems.
• Respond to calls, emails, and resident communication professionally and timely.
• Assist with work order entry and maintenance communication.
• Support move-in processes including documentation and system setup.
• Maintain leasing office, model units, and amenity presentation.
• Maintain knowledge of market competitors, pricing, and concessions.
• Maintain a thorough knowledge of lease terms, unit specifications, availability, current market conditions, and all community policies.
• Ensure understanding of required application information, screening process, policies, and procedures.

Conhecimentos

Customer service

Sales

Communication

Interpersonal skills

Organization

Time management

Confidentiality

Independent work

Teamwork

Math skills

Formação académica

High school diploma or GED

Bachelor's degree preferred

Ferramentas

Property management systems

Descrição da oferta de emprego

University Partners is seeking a Leasing Consultant to support leasing, marketing, and resident relations by delivering outstanding customer service and helping achieve occupancy goals.

You will conduct tours, present community features, review applications, and coordinate move-ins while maintaining compliance with Fair Housing and company policies. This role requires strong communication, multitasking, and teamwork in a fast-paced on-site environment.