Student Housing Leasing & Marketing Ambassador

The Dot Group; Flagstaff (AZ); Hybrid; USD 22,000 - 31,000; Full time

Benefits offered by this job

Lease commissions

401k match

Wellness time

YuDay

Job summary

Yugo in Flagstaff is seeking a Student Ambassador to manage leasing, marketing, and resident relations within the apartment community. You will report to the General Manager and handle applications, move-ins, renewals, and lead generation in coordination with the team.

The role requires customer service excellence, strong organization, and the ability to work 20–25 hours weekly, including evenings and weekends.

Qualifications

• Relative experience in an administrative role.
• Great customer service and communication skills, engaging with people at all levels (oral and written).
• Ability to be proactive with strong problem-solving skills and initiative.
• Highly organized individual with the ability to take on multiple tasks regularly.
• Intermediate skills in using MS Office and online systems/databases.
• Resilience and adaptability with cultural awareness.

Responsibilities

• Greet prospective clients, conduct property tours, and showcase features and benefits.
• Complete applications, secure deposits, and process lease paperwork for move-ins and move-outs.
• Handle phone calls and in-person inquiries, maintaining guest cards and following up with prospects.
• Prepare and submit applications for approval, ensure readiness of apartments for move-in, and orient new residents.
• Assist with lease renewals, accept rental payments, and support marketing and sales efforts.
• Support marketing and sales initiatives, maintain up-to-date market information, and participate in weekly leasing activity meetings.
• Update reports, monitor market conditions, and provide insights for community improvements.
• Manage service requests, plan resident functions, and maintain accurate commission records.
• Participate in outreach marketing, maintain community appearance, and enforce policies and procedures.
• Ensure compliance with Fair Housing laws and company policies, and contribute to a positive team environment.
• Ensure the office and model apartments are clean and open on schedule, communicate policy changes, and support the community team.
• Maintain flexibility with work schedule, including evenings and weekends, and perform additional tasks as needed.

Skills

Administrative experience

Customer service

MS Office

Communication

Multitasking

Organization

Problem solving

Tools

MS Office

Job description

Yugo in Flagstaff is seeking a Student Ambassador to manage leasing, marketing, and resident relations within the apartment community. You will report to the General Manager and handle applications, move-ins, renewals, and lead generation in coordination with the team.

The role requires customer service excellence, strong organization, and the ability to work 20–25 hours weekly, including evenings and weekends.