Student Health Front Desk Specialist

Portland State University, College of Urban and Public Affairs; Portland (OR); On-site; USD 27,000 - 31,000; Full time

Benefits offered by this job

Health Insurance

Retirement Plan

Tuition Reduction

Job summary

The Medical Receptionist at Portland State University’s SHAC supports front desk operations for Health Services and Counseling Services, handling check-in, scheduling, and data entry with a focus on confidentiality and customer service.

This role requires accuracy, multitasking, and teamwork within a multidisciplinary clinical setting, with a strong emphasis on inclusive, patient-centered care.

Qualifications

• Two years of general clerical experience with typing/word processing or equivalent.
• Associates or Certificate in Office Occupations/Technology with relevant experience.
• Six months of experience in a high-volume customer service position.

Responsibilities

• Greet and assist students; check-in patients and schedule appointments.
• Enter health insurance information and manage clinic forms.
• Coordinate with SHAC providers and maintain accuracy and confidentiality.

Skills

Customer service

Calm under pressure

Teamwork

Discretion with sensitive information

Education

Associate’s degree in Office Occupations or Office Technology

Certificate in Office Occupations or Office Technology

Job description

The Medical Receptionist at Portland State University’s SHAC supports front desk operations for Health Services and Counseling Services, handling check-in, scheduling, and data entry with a focus on confidentiality and customer service.

This role requires accuracy, multitasking, and teamwork within a multidisciplinary clinical setting, with a strong emphasis on inclusive, patient-centered care.