Student-Focused Registrar Services Specialist

Concordia University-St. Paul; Saint Paul (MN); On-site; USD 40,000 - 55,000; Full time

Job summary

Concordia University, Saint Paul is seeking a Registrar Services Specialist to serve as the first point of contact for students and staff, handling walk-ins, calls, and emails. The role requires meticulous attention to detail, effective communication, and the ability to manage multiple registration-related tasks in a fast-paced university setting.

Responsibilities include student coding for registration, processing status and program changes, conducting transfer evaluations, reviewing technical

Qualifications

• Strong customer service skills with a student-centered approach.
• Ability to work effectively in a fast-paced environment.
• Excellent verbal and written communication skills.
• Detail-oriented with strong organizational skills.
• Experience with student registration systems and transfer evaluations preferred.

Responsibilities

• Serve as the initial contact for students and visitors via walk-ins, phone calls, and e-mails.
• Perform student coding for registration processes.
• Process status and program changes accurately and efficiently.
• Conduct transfer evaluations for technical base programs.
• Review files for all technical programs to ensure completeness and accuracy.
• Perform course evaluations as required.
• Share responsibility for various administrative duties within the registrar’s office.

Skills

Customer service

Communication

Detail-oriented

Organizational skills

Adaptability

SIS user proficiency

Tools

Student information system (SIS)

Transfer evaluation systems

Job description

Concordia University, Saint Paul is seeking a Registrar Services Specialist to serve as the first point of contact for students and staff, handling walk-ins, calls, and emails. The role requires meticulous attention to detail, effective communication, and the ability to manage multiple registration-related tasks in a fast-paced university setting.

Responsibilities include student coding for registration, processing status and program changes, conducting transfer evaluations, reviewing technical