Registrar Services Specialist

Concordia University, St. Paul; Saint Paul (MN); On-site; USD 42,000 - 54,000; Full time

Job summary

Concordia University, St. Paul is seeking a Registrar Services Specialist to be the first point of contact for students and staff, handling walk-ins, calls, and emails with student-centered service.

The role involves coding registrations, processing program changes, and performing transfer evaluations while ensuring accuracy of records and facilitating administrative tasks within the registrar’s office.

Qualifications

• Strong customer service with a student-centered approach.
• Ability to work effectively in a fast-paced environment.
• Excellent verbal and written communication.
• Detail-oriented with strong organizational skills.
• Experience with student registration systems and transfer evaluations preferred.

Responsibilities

• Serve as the initial contact for students and visitors via walk-ins, phone calls, and e-mails.
• Perform student coding for registration processes.
• Process status and program changes accurately and efficiently.
• Conduct transfer evaluations for technical base programs.
• Review files for all technical programs to ensure completeness and accuracy.
• Perform course evaluations as required.
• Share responsibility for various administrative duties within the registrar’s office.

Skills

Customer service

Communication

Detail oriented

Organizational skills

Student registration systems

Transfer evaluations

Job description

Registrar Services Specialist

Position Overview

The Registrar Services Specialist serves as the first point of contact for walk-ins, phone, and e-mail communications. This role requires a strong student focus and the ability to thrive in a fast‑paced environment. The ideal candidate will be detail‑oriented, organized, and committed to providing excellent service to students and staff.

Essential Duties

• Serve as the initial contact for students and visitors via walk-ins, phone calls, and e-mails.
• Perform student coding for registration processes.
• Process status and program changes accurately and efficiently.
• Conduct transfer evaluations for technical base programs.
• Review files for all technical programs to ensure completeness and accuracy.
• Perform course evaluations as required.
• Share responsibility for various administrative duties within the registrar’s office.

Education & Experience

• Strong customer service skills with a student‑centered approach.
• Ability to work effectively in a fast‑paced environment.
• Excellent communication skills, both verbal and written.
• Detail‑oriented with strong organizational skills.
• Experience with student registration systems and transfer evaluations preferred.

Supplemental Information

It is the policy of CSP to provide equal opportunity to all employees and applicants for employment in accordance with all applicable federal, state, and local laws. The University will not discriminate against or harass any employee or applicant for employment because of race, color, sex, pregnancy, national origin (including ancestry), citizenship status, physical or mental disability, age, marital status, gender, veteran or military status, predisposing genetic characteristics, domestic violence victim status, or any other characteristic protected by federal, state or local laws.

However, CSP is an institution of theLCMSand, to the extent allowed by law, CSP reserves the right to give preference in employment based on religious tenets.

The mission of Concordia University, St Paul, a university of The Lutheran Church- Missouri Synod, is to prepare students for thoughtful and informed living, for dedicated service to God and humanity, and for enlightened care of God's creation, all within the context of the Christian gospel. This mission is rooted in academic excellence and Christian vocation.

The vision of Concordia University, Saint Paul, is to be acknowledged as the leading Lutheran university offering exceptional opportunities for students from all backgrounds who seek relevant career preparation and a challenging academic experience coupled with the insights of Lutheran theology.

Promise to Students –Concordia University, Saint Paul, empowers you to discover and engage your purpose for life, career and service, in a dynamic, multicultural, urban environment, where Christ is honored, all are welcome, and Lutheran convictions inform intellectual inquiry and academic pursuits.

Concordia University owns a 41-acre campus just West of Downtown St. Paul with easy access to light‑rail and bus transportation. Only blocks away from popular Summit and Grand Avenues, restaurants, shopping, and cultural activities abound. Concordia is known to have one of the most racially and ethnically diverse university student bodies in the state of Minnesota.

CSP prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. The notice of nondiscrimination is located at https://www.csp.edu/student-life/title-ix/