Frontline Registrar & Student Services Lead

Concordia University, St. Paul; Saint Paul (MN); On-site; USD 42,000 - 54,000; Full time

Job summary

Concordia University, St. Paul is seeking a Registrar Services Specialist to be the first point of contact for students and staff, handling walk-ins, calls, and emails with student-centered service.

The role involves coding registrations, processing program changes, and performing transfer evaluations while ensuring accuracy of records and facilitating administrative tasks within the registrar’s office.

Qualifications

• Strong customer service with a student-centered approach.
• Ability to work effectively in a fast-paced environment.
• Excellent verbal and written communication.
• Detail-oriented with strong organizational skills.
• Experience with student registration systems and transfer evaluations preferred.

Responsibilities

• Serve as the initial contact for students and visitors via walk-ins, phone calls, and e-mails.
• Perform student coding for registration processes.
• Process status and program changes accurately and efficiently.
• Conduct transfer evaluations for technical base programs.
• Review files for all technical programs to ensure completeness and accuracy.
• Perform course evaluations as required.
• Share responsibility for various administrative duties within the registrar’s office.

Skills

Customer service

Communication

Detail oriented

Organizational skills

Student registration systems

Transfer evaluations

Job description

Concordia University, St. Paul is seeking a Registrar Services Specialist to be the first point of contact for students and staff, handling walk-ins, calls, and emails with student-centered service.

The role involves coding registrations, processing program changes, and performing transfer evaluations while ensuring accuracy of records and facilitating administrative tasks within the registrar’s office.