Student Financial Aid Navigator

Embry-Riddle Aeronautical University; United States; Sur place; USD 38 000 - 50 000; Plein temps

Avantages offerts par ce poste

Up to 18 days paid leave in first year

9+ paid holidays

100% tuition coverage for self (under/

Discounted rates for spouse and depend

Résumé du poste

Embry-Riddle Aeronautical University is seeking a Financial Aid Assistant to be the primary contact for students and families seeking aid. You will handle inquiries, review submitted materials, and escalate complex issues to counselors, while coordinating with the Bursar’s Office and Student Financial Services to help students navigate enrollment, billing and payment processes.

The role requires strong communication, organizational skills, and reliability, with exposure to Microsoft Word and

Qualifications

• High school or GED required with basic math and spelling abilities.
• Zero to 1 year related work experience preferred.
• Strong communication, organizational, and reliable work habits.

Responsabilités

• Serve as the primary point of contact for students and families seeking financial aid assistance.
• Respond to general financial aid inquiries with professional, courteous service.
• Receive and review documentation to ensure materials are complete and properly submitted.
• Escalate complex matters to Financial Aid Counselors when appropriate.
• Collaborate with Bursar’s Office and Student Financial Services to navigate enrollment, billing and payment processes.

Connaissances

Communication

Organization

Reliability

MS Word

MS Excel

Formation

High school diploma or GED

Outils

Microsoft Word

Microsoft Excel

Description du poste

Embry-Riddle Aeronautical University is seeking a Financial Aid Assistant to be the primary contact for students and families seeking aid. You will handle inquiries, review submitted materials, and escalate complex issues to counselors, while coordinating with the Bursar’s Office and Student Financial Services to help students navigate enrollment, billing and payment processes.

The role requires strong communication, organizational skills, and reliability, with exposure to Microsoft Word and