Financial Aid Assistant

Embry-Riddle Aeronautical University; United States; On-site; USD 38,000 - 50,000; Full time

Benefits offered by this job

Up to 18 days paid leave in first year

9+ paid holidays

100% tuition coverage for self (under/

Discounted rates for spouse and depend

Job summary

Embry-Riddle Aeronautical University is seeking a Financial Aid Assistant to be the primary contact for students and families seeking aid. You will handle inquiries, review submitted materials, and escalate complex issues to counselors, while coordinating with the Bursar’s Office and Student Financial Services to help students navigate enrollment, billing and payment processes.

The role requires strong communication, organizational skills, and reliability, with exposure to Microsoft Word and

Qualifications

• High school or GED required with basic math and spelling abilities.
• Zero to 1 year related work experience preferred.
• Strong communication, organizational, and reliable work habits.

Responsibilities

• Serve as the primary point of contact for students and families seeking financial aid assistance.
• Respond to general financial aid inquiries with professional, courteous service.
• Receive and review documentation to ensure materials are complete and properly submitted.
• Escalate complex matters to Financial Aid Counselors when appropriate.
• Collaborate with Bursar’s Office and Student Financial Services to navigate enrollment, billing and payment processes.

Skills

Communication

Organization

Reliability

MS Word

MS Excel

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

Job Description The Opportunity

The Financial Aid Assistant serves as the primary point of contact for students and families seeking assistance with financial aid. This position responds to general financial aid inquiries, provides professional and courteous service, and communicates information accurately and clearly. The Financial Aid Assistant is also responsible for receiving and reviewing documentation to ensure that required materials are complete and properly submitted. Complex or specialized matters are escalated to Financial Aid Counselors as appropriate. This position works closely with the Bursar’s Office and Student Financial Services to help students successfully navigate enrollment, financial aid, billing, and payment processes.

About us

For over 100 years, Embry-Riddle has been the world's leading aviation and aerospace university, educating more than 30,000 students across residential campuses in Daytona Beach, Florida, and Prescott, Arizona, as well as through a global network of Worldwide locations and online programs. With more than 165,000 alumni around the world, our impact reaches every corner of the aerospace, aviation, defense and technology industries. Today, our faculty, researchers and professional staff are advancing innovation across aviation, space, artificial intelligence, cybersecurity, autonomous systems and next-generation engineering. Working alongside industry leaders, government agencies and innovators, they are solving real-world challenges and shaping the technologies that will define tomorrow. Whether you are an educator, researcher, administrator, technologist or industry professional, your work at Embry-Riddle will contribute to something bigger than a job. Join a community driven by discovery, purpose and excellence—and help shape the future of aerospace.

Generous Time Off

• Enjoy up to 18 days of paid leave in your first year, including 3 days granted upon hire and 15 days accrued throughout the year.


• You will also receive 9+ paid holidays, including the day after Thanksgiving and the week between Christmas Eve and New Years Day.

Tuition Coverage

• Get 100% tuition coverage for yourself for one undergraduate and one graduate degree, and discounted rates for your spouse and dependent children up to age 26.

Retirement Contributions

• ERAU contributes 6% of your base salary to your retirement plan and offers a 4% matching contribution - with no vesting period.

Personal Leave

• Relax with 15 days of personal leave for non-exempt employees or 18 days for exempt full-time employees in your first year.

Qualifications

• High school (or GED) level ability in spelling, grammar, basic composition, and math. Minimum of zero to 1 year related work experience.


• Required skills, knowledge, abilities: Communication skills, organizational, reliable, knowledge of Microsoft Word & Excel a plus.

Equal Employment Opportunity

Embry-Riddle is committed to fostering a workplace where all individuals are valued and respected. We strive to ensure that all faculty, staff, and students are treated fairly and provided equal opportunities for employment, advancement, compensation, training, and other benefits of employment. Embry-Riddle makes employment decisions - including hiring, promotions, compensation, and other terms of employment - based on individual merit, qualifications, and abilities. Embry-Riddle is strongly opposed to discrimination and harassment, and such behavior is prohibited by university policy. Embry-Riddle does not discriminate on the basis of race, color, national origin, sex, disability, veteran status, predisposing genetic characteristics, age, religion, or pregnancy status, or any other status protected by federal, state, or local law, in its employment, educational programs, admissions policies, financial aid, or other school-administered programs or activities.

For further information, please visit our website.