Integrated Student Services Counselor — Tuition‑Covered Growth

Embry-Riddle Aeronautical University; Daytona Beach (FL); On-site; USD 39,000 - 48,000; Full time

Job summary

Embry-Riddle Aeronautical University in Daytona Beach seeks an Integrated Student Services Counselor to provide dynamic, student-centered support throughout the student lifecycle.

You will deliver end-to-end service across in person, phone, email, and online channels, guiding students on academic progress, financial aid, accounts, registration, and related matters. As part of ERNIE Central, you’ll collaborate with multiple departments to promote student success and a seamless experience.

Qualifications

• Bachelor’s degree required.
• 1–3 years of related professional experience.
• Strong analytical skills with working knowledge of student information systems.
• Proficiency with Microsoft Office Suite.

Responsibilities

• Provide end-to-end student support across in-person, phone, email, and online channels.
• Advise on academic progress, financial aid, student accounts, registration, and enrollment.
• Collaborate with departments to deliver a consistent, student-focused experience.

Skills

Analytical skills

MS Office

Excel

Communication skills

Customer service

Time management

Organizational skills

Problem solving

Interpersonal skills

Education

Bachelor’s degree required

Tools

Microsoft Office

Job description

Embry-Riddle Aeronautical University in Daytona Beach seeks an Integrated Student Services Counselor to provide dynamic, student-centered support throughout the student lifecycle.

You will deliver end-to-end service across in person, phone, email, and online channels, guiding students on academic progress, financial aid, accounts, registration, and related matters. As part of ERNIE Central, you’ll collaborate with multiple departments to promote student success and a seamless experience.