Student Success Navigator — Integrated Services
Embry-Riddle
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Benefits offered by this job
Job summary
Embry-Riddle Aeronautical University is seeking an Integrated Student Services Counselor in Daytona Beach, FL. You will deliver end-to-end service across in person, phone, email, and online channels, guiding students through academic progress, financial aid, registration, and enrollment.
You will collaborate with Veterans Services, Housing, Disability Support, Health Services, Counseling, Tutoring, Academic Advising, Student Employment, International Student Services, and Career Services to
Qualifications
- Bachelor's degree required; relevant professional experience may substitute.
- Strong analytical skills and working knowledge of student information systems.
- Excellent verbal and written communication, with ability to interact with students, faculty and staff.
- Commitment to exceptional customer service and supporting student success.
Responsibilities
- Provide end-to-end service to students across channels (in person, phone, email, online).
- Advise on academic progress, financial aid, registration, enrollment, and related matters.
- Collaborate with departments to connect students with appropriate services and resources.
- Maintain confidentiality and exercise sound judgment in sensitive situations.
Skills
Education
Tools
Job description
Embry-Riddle Aeronautical University is seeking an Integrated Student Services Counselor in Daytona Beach, FL. You will deliver end-to-end service across in person, phone, email, and online channels, guiding students through academic progress, financial aid, registration, and enrollment.
You will collaborate with Veterans Services, Housing, Disability Support, Health Services, Counseling, Tutoring, Academic Advising, Student Employment, International Student Services, and Career Services to
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