Student Financial Aid Advisor - Tuition Waiver & PTO

Universal Technical Institute, Inc.; Smyrna (GA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Paid Training

Tuition Waiver

PTO

Retirement Matching

Parental Leave

Health/Dental/Vision Insurance

Pet Insurance

Health Plan Enrollment

Job summary

Universal Technical Institute, Inc. in Smyrna, GA is seeking a Financial Aid Advisor to help students navigate the financial aid process with clarity and care.

You will guide families through applications, deadlines, and funding options to support successful program starts. In this role, you will communicate clearly, provide accurate information, and collaborate with Admissions and Student Services to improve the student experience.

Qualifications

• Education: High School Diploma or GED; some college coursework preferred.
• Experience: 3 years in customer service or sales; 2 years in Financial Aid preferred.
• Title IV experience preferred.

Responsibilities

• Guide the Way: Support students through every step of the financial aid process, ensuring they have everything they need to succeed.
• Deliver Excellence: Provide exceptional service with compassion, clarity, and efficiency, helping students overcome any financial hurdles.
• Solve Problems: Identify and address barriers to starting or continuing school with creative and effective solutions.
• Educate and Empower: Explain federal aid, FAFSA, scholarships, and more to help students make informed financial decisions.
• Collaborate for Success: Work closely with Admissions, Student Services, and other teams to enhance student satisfaction and success.

Skills

Customer service

Communication skills

Organization

Attention to detail

MS Word

Excel

SharePoint

Education

High School Diploma or GED

Some college coursework

Job description

Universal Technical Institute, Inc. in Smyrna, GA is seeking a Financial Aid Advisor to help students navigate the financial aid process with clarity and care.

You will guide families through applications, deadlines, and funding options to support successful program starts. In this role, you will communicate clearly, provide accurate information, and collaborate with Admissions and Student Services to improve the student experience.