Campus Financial Aid Coordinator - Front Desk FAFSA

Universal Technical Institute; Smyrna (GA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Tuition Waiver

Paid Training

Paid Time Off

Retirement Matching

Parental Leave

Health Insurance

Dental Insurance

Vision Insurance

Pet Insurance

Job summary

Universal Technical Institute's Smyrna Campus seeks a friendly Financial Aid Coordinator to be the first point of contact for students and staff in the Financial Aid department. You’ll provide administrative and front-desk support, assist with FAFSA completion, manage appointments and reports, and help triage requests across departments.

Requirements include a high school diploma or GED and about one year of customer service experience.

Qualifications

• High school diploma or GED required.
• One year of customer service experience preferred.
• Previous multi-line telephone experience is a plus.
• Must be able to work at our Exton, PA campus -- Monday - Friday 8am - 5pm

Responsibilities

• Monitor student traffic for the Financial Aid Department.
• Answer busy multi-line phone system in a professional manner.
• Check in new enrollments and create files for them.
• Enter Data from FAFSAs and other information when presented.
• Other duties as assigned.

Skills

Customer service

Phone handling

Data entry

Microsoft Office

Time management

Education

HS Diploma

Tools

Outlook

Excel

Word

Job description

Universal Technical Institute's Smyrna Campus seeks a friendly Financial Aid Coordinator to be the first point of contact for students and staff in the Financial Aid department. You’ll provide administrative and front-desk support, assist with FAFSA completion, manage appointments and reports, and help triage requests across departments.

Requirements include a high school diploma or GED and about one year of customer service experience.