Student Financial Aid Navigator — Help Students Succeed

Universal Technical Institute, Inc.; Smyrna (GA); On-site; USD 48,000 - 52,000; Full time

Benefits offered by this job

Paid Training

Tuition Waiver for you and family

Paid Time Off

Retirement Matching

Paid Parental Leave

Health, vision, and dental insurance

Pet Insurance

Enrollment eligibility starts after 1月

Job summary

Universal Technical Institute, Inc. seeks a Financial Aid Advisor to guide students and families through the financial aid process with clarity and compassion.

You will help applicants understand options, requirements, and timelines while coordinating with Admissions and Student Services to support student success. The role offers paid training, a tuition waiver after six months for you and your immediate family at UTI and Concorde campuses, and comprehensive benefits including PTO, health and

Qualifications

• High school diploma or GED required; some college coursework preferred.
• At least 3 years in customer service or sales; 2 years in Financial Aid preferred.
• Title IV aid experience is a plus.

Responsibilities

• Guide students and families through the financial aid process with clarity.
• Provide accurate information and friendly guidance to applicants.
• Collaborate with Admissions and Student Services to support student success.
• Explain FAFSA, scholarships, and aid options to students.
• Support students and families through every step of the aid journey.

Skills

Excellent customer service

Effective communication

Organizational skills

Education

High School Diploma or GED

Some college coursework preferred

Tools

Word

Excel

SharePoint

Job description

Universal Technical Institute, Inc. seeks a Financial Aid Advisor to guide students and families through the financial aid process with clarity and compassion.

You will help applicants understand options, requirements, and timelines while coordinating with Admissions and Student Services to support student success. The role offers paid training, a tuition waiver after six months for you and your immediate family at UTI and Concorde campuses, and comprehensive benefits including PTO, health and