Student Financial Aid Advisor | Access & Outreach

Virginia Tech

Blacksburg (VA)

Presencial

USD 41.000 - 50.000

Jornada completa

14 días+

Generador de candidaturas

Convierte este puesto en una entrevista — un currículum y una carta de presentación creados pensando en lo que quiere el empleador.

Supera los filtros ATS

Descripción de la vacante

Virginia Tech is seeking a Financial Aid Advisor to provide outstanding service to students, parents, faculty, staff, and the public through in-person, phone, and email advising. The role supports programs in areas such as Satisfactory Academic Progress, Professional Judgments, and FAFSA completion.

Duties include determining eligibility for financial aid, resolving student issues, processing awards, and leading outreach events.

Formación

Associate degree or experience in a student or customer facing position.
Proficiency providing high-level customer service on the phone, in person, and digitally.
Ability to prioritize and manage multiple competing tasks.
Strong listening and communication skills; writing with clarity, grammar, and tone.
Experience working with individuals and families from diverse backgrounds.

Responsabilidades

Advise students, parents, faculty, staff and the public via in-person, phone, and email.
Assist in determining eligibility for financial aid and processing awards.
Support FAFSA completion efforts and outreach events.
Lead or participate in program areas such as SAP, PJ, and Education Abroad.
Occasional evening and weekend work; some blackout vacation days during peak processing times.