Financial Aid Advisor

Talentify; Norfolk (VA); On-site; USD 38,000 - 52,000; Full time

Job summary

Fortis College in Norfolk, VA is seeking a Financial Aid Advisor to join the Financial Aid Department. The role is full-time, with some evening and Saturday hours, reporting to the Director of Financial Aid.

Responsibilities include assisting students with the financial aid process, gathering information, presenting initial aid packages, and performing clerical tasks while adhering to policies and delivering excellent customer service.

Qualifications

• Excellent communication and interpersonal skills.
• Highly organized, motivated, and results-driven.
• Must not have any NSLDS restrictions.
• 1 to 2 years of experience preferred, but we will train the right candidate.
• Experience with Microsoft Word, Excel, and Outlook.

Responsibilities

• Provide high-level customer service to prospective students and students regarding the financial aid process.
• Assist with gathering information on potential students to ensure a trouble-free student financial aid and processing system.
• Present initial financial aid package to students.
• Perform routine clerical, office, and data entry tasks.
• Adhere to established company and department policies and procedures and maintain excellent customer service standards.

Skills

Excellent communication

Organized and motivated

NSLDS restrictions clear

1–2 years experience preferred

MS Word, Excel, Outlook

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Description

Financial Aid Advisor

About The Job

Fortis College in Norfolk VA is seeking an energetic and highly motivated Advisor for its Financial Aid Department. If you possess a desire to help others succeed, this is an opportunity for you to positively impact the lives and careers of our students and graduates.

Fortis provides educational programs that deliver essential career skills in high-demand occupations that lead to employment upon graduation and a lifetime of professional growth.

Job Description

We are seeking an energetic, enthusiastic individual to join the Financial Aid team. This is a full-time, professional position reporting directly to the Director of Financial Aid. This position requires some evening and Saturday hours.

The Financial Aid Advisor always provides high-level customer service to prospective students and students regarding the financial aid process. Assists with gathering information on potential students to ensure a trouble-free student financial aid and processing system; presents initial financial aid package, and performs routine clerical, office, and data entry tasks. Adheres to established company and department policies and procedures and maintains excellent customer service standards in accordance with the mission and purpose of the organization.

Requirements

• Excellent communication and interpersonal skills
• Highly organized, motivated, and results-driven
• Must not have any National Student Loan Data System (NSLDS) restrictions
• 1 to 2 years of experience is preferred, but we will train the right candidate
• Experience with Microsoft Word, Excel, and Outlook