Student Financial Aid Advisor

St. Charles Community College; Lake Saint Louis (MO); On-site; USD 36,000 - 48,000; Full time

Job summary

St. Charles Community College is seeking a full-time Financial Aid Services Assistant to promote a customer service‑oriented atmosphere by addressing current and prospective students’ inquiries about financial aid in an effective and timely manner.

The role involves FAFSA completion assistance, verification processes, FERPA compliance, and handling confidential information. You’ll track data, help with events, and maintain records to support important enrollment activities.

Qualifications

• Provide information about financial aid processes and FAFSA. Respond to student inquiries.
• Assist with verification processes and financial aid procedures.
• Maintain knowledge of federal/state regulations for administering financial aid.
• Track data and prepare reports.

Responsibilities

• Assist students at the help desk with FAFSA and related processes.
• Maintain and archive student records and assist with FERPA compliance.
• Help plan events like College Fair, FAFSA Frenzy, and ceremonies.
• Create and maintain databases and support peak-time processing of applications.

Skills

Customer service

Data entry

Interpersonal skills

Learn new programs quickly

Education

High school diploma or GED

Tools

Microsoft Office

Student information systems

Job description

St. Charles Community College is seeking a full-time Financial Aid Services Assistant to promote a customer service‑oriented atmosphere by addressing current and prospective students’ inquiries about financial aid in an effective and timely manner.

The role involves FAFSA completion assistance, verification processes, FERPA compliance, and handling confidential information. You’ll track data, help with events, and maintain records to support important enrollment activities.