Student Finance Advisor: VA & Aid Specialist (On-Site)

Pima Medical Institute; Renton (WA); On-site; USD 52,000 - 62,000; Full time

Benefits offered by this job

ESOP

401(k) match

Medical insurance

Dental & Vision

Life Insurance

PTO & Holidays

Tuition Reimbursement

Job summary

Pima Medical Institute in Renton, WA is seeking a detailed-oriented Student Finance Officer to guide students through the financial aid process on-site at the Renton campus. You will interview prospective and continuing students, evaluate Title IV aid eligibility, and assist with financial aid documentation.

The role includes counseling veterans on VA benefits, processing awards, ensuring compliance, and coordinating with Admissions to reschedule appointments.

Qualifications

• Customer focus & soft skills: Exceptional customer service and service recovery skills, strong verbal/written communication, and a friendly, helpful approach.
• Organization & detail: Outstanding organizational abilities, attention to detail, and problem-solving skills.
• Technical skills: Basic computer proficiency and experience working with database systems.
• Experience: Three (3) years of financial aid experience—including knowledge of Title IV funding is preferred.
• An equivalent combination of training, education, or relevant experience meeting minimum qualifications will be considered.

Responsibilities

• Financial Aid Advising: Interview prospective and continuing students to conduct needs assessments, determine financial aid eligibility, and answer funding inquiries.
• Forms & Application Support: Assist students with completing required financial aid paperwork, verify ISIRs, package awards, and arrange for required signatures.
• VA & Agency Compliance: Counsel veteran students and process benefits in strict adherence to Department of Veterans Affairs and State Approving Agency guidelines; manage agency needs analysis forms.
• File Compliance & Auditing: Audit prospective and current student files to ensure complete, compliant documentation, Title IV verification, and proof of eligibility before class starts.
• Payment Plans & Collections: Document institutional financial plans, establish private pay repayment schedules for students with account balances, and contact former students to settle outstanding accounts.
• Departmental Collaboration: Track award packaging and funding release dates in the system; coordinate closely with Admissions staff to reschedule missed financial aid appointments.

Skills

Customer focus

Organizational skills

Communication

Technical skills

Financial aid experience

Tools

Database systems

Job description

Pima Medical Institute in Renton, WA is seeking a detailed-oriented Student Finance Officer to guide students through the financial aid process on-site at the Renton campus. You will interview prospective and continuing students, evaluate Title IV aid eligibility, and assist with financial aid documentation.

The role includes counseling veterans on VA benefits, processing awards, ensuring compliance, and coordinating with Admissions to reschedule appointments.