Student Financial Aid Officer

Ultipro; Seattle (WA); On-site; USD 71,547,000 - 85,847,000; Full time

Benefits offered by this job

ESOP

401(k) Plan

Health benefits (Medical/Dental/Vision

PTO & Holidays

Tuition Reimbursement

Job summary

Pima Medical Institute in Seattle seeks a Financial Aid Officer to guide students through the institutional and federal aid process, balancing compliance with compassionate counseling.

In this high-volume, on-site role you will perform data entry, verify ISIRs, manage Title IV rules, and coordinate with Admissions to keep onboarding smooth.

The position offers employee-ownership, ESOP, and comprehensive benefits including health, retirement, and tuition reimbursement.

Qualifications

• Experience in Title IV financial aid administration, student finance, or high-volume regulatory compliance.
• Exceptional interpersonal skills with the ability to navigate delicate financial conversations with patience and clarity.
• Detail-oriented with high accuracy in a fast-paced environment.
• Proficiency in Word, Excel, Outlook and student information systems.
• Direct experience with Pell Grants, SEOG, Direct Subsidized/Unsubsidized Loans, and PLUS Loans.

Responsibilities

• Counsel students and conduct needs assessments for financial aid eligibility.
• Apply Title IV, state, and institutional aid rules to maximize funding while ensuring compliance.
• Assist students in completing forms; collect signatures; track ISIRs.
• Complete verification on ISIRs; resolve C-Codes; audit packaging files.
• Counsel veterans and process funding per VA guidelines.
• Coordinate agency needs and verify third-party funding.
• Verify eligibility documentation and resolve overpayment issues.
• Enter packaging dates, Pell/SEOG allocations, and loan submission dates into systems.
• Collaborate with Admissions to manage onboarding and scheduling.

Skills

Title IV aid

Communication

Empathy

Detail-oriented

Excel

Student information systems

Pell Grants

NSLDS/COD/FAA Access

VA Benefits

Compliance knowledge

R2T4/SAP/90-10

Tools

Microsoft Office

COD

NSLDS

FAA Access

Job description

Location: Seattle, WA (Seattle Campus) | On-Site

Schedule: Monday – Friday

Compensation: $24. 96 – $29. 96 per hour

Position Summary

Students don’t just need a financial aid form processed. They need someone who can untangle the knot, ask the right questions, and confidently say, "Here’s how we make this work."

If you thrive on solving financial puzzles, care deeply about removing barriers to education, and can hold firm numbers and human empathy in the same conversation, this is your role! Pima Medical Institute is seeking a detail-oriented, empathetic Financial Aid Officer to join our Seattle campus team. In this high-volume role, you will combine compliance-focused data entry with supportive student counseling to guide students through the institutional and federal financial aid process.

Don't forget to ask about the benefits of employee ownership during your interview! Yes, as a PMI team member, you will be an employee-owner!

Key Responsibilities

Student Counseling: Interview prospective, second-year, and third-year students to conduct needs assessments, determine financial aid eligibility, and answer complex funding questions.

Title IV Compliance: Interpret and apply Title IV, state, and institutional aid rules to maximize student funding access while maintaining strict compliance.

Form & File Completion: Assist students in completing financial aid applications; coordinate required signatures and track ISIRs (Institutional Student Information Records) for current and future starts.

Verification & Audit: Complete verification on all selected ISIRs, resolve C-Codes, and audit future start packaging files to ensure proper award forms and documentation are complete prior to matriculation.

VA Benefits Administration: Counsel veteran students and process funding ensuring strict adherence to Department of Veterans Affairs and State Approving Agency guidelines.

Agency Coordination: Complete agency needs analysis forms and verify proof of third-party agency funding.

Documentation Verification: Coordinate and verify proof of eligible non-citizenship status, paid-in-full documentation, and default/Pell overpayment resolutions.

Student Accounts & Institutional Systems:

System Data Entry: Enter packaging dates, Pell/SEOG allocations, and loan submission dates into institutional financial databases.

Payment Plans & Repayment: Establish and manage private-pay repayment plans across all programs. Contact former students with outstanding balances to set up equitable payment schedules.

Admissions Collaboration: Communicate proactively with Admissions staff regarding appointment attendance, rescheduling no-shows, and maintaining seamless onboarding workflows.

Qualifications & Skills

Experience: Previous experience in Title IV financial aid administration, student finance, or high-volume regulatory compliance settings.

Communication & Empathy: Exceptional interpersonal skills with the ability to navigate delicate financial conversations with patience and clarity.

Detail-Oriented: Demonstrated ability to manage complex data entry with high accuracy in a fast-paced environment.

Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and student information systems.

Preferred Knowledge & Systems Experience:

Title IV Programs: Direct experience with Pell Grants, SEOG, Direct Subsidized/Unsubsidized Loans, and PLUS Loans.

Federal Systems: Hands‑on experience with COD (Common Origination and Disbursement), NSLDS (National Student Loan Data System), and FAA Access.

VA Benefits: Knowledge of Chapter 33 (Post-9/11 GI Bill), Chapter 31 (VR&E), and VA Once certification systems.

Compliance Concepts: Understanding of R2T4 (Return of Title IV Funds), SAP (Satisfactory Academic Progress), and 90/10 Rule regulations.

Hiring Range: $24. 96 to $29. 96 per hour.

• Ownership: Employee Stock Ownership Plan (ESOP)
• Retirement: 401(k) Plan options.
• Healthcare & Disability: Medical (PPO & 2 HDHPs with HSAs), Dental, Vision, Short‑Term & Long‑Term Disability, and company‑paid Basic Life Insurance.
• Work-Life & Perks: Paid Time Off (PTO), Paid Sick Leave, Holiday Pay, Flexible Spending Account (FSA), Employee Assistance Program (EAP), Tuition Reimbursement, and Health & Wellness rewards.

Equal Opportunity Employer
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