Student Finance Officer

Ultipro; Renton (WA); On-site; USD 52,000 - 62,000; Full time

Benefits offered by this job

ESOP—employee stock ownership

401(k) with employer match

Health, dental, vision coverage

Tuition reimbursement

Paid time off

Job summary

Pima Medical Institute in Renton is seeking a detail-oriented Student Finance Officer to guide students through the financial aid process and help make career education achievable.

In this role you will interview students, evaluate Title IV aid eligibility, assist with documentation, counsel veterans on VA benefits, audit files for compliance, and collaborate with Admissions to keep appointments on schedule. This role offers growth and comprehensive benefits.

Qualifications

• Three years of financial aid experience preferred.
• Knowledge of Title IV funding preferred.
• Strong communication and customer service skills required.

Responsibilities

• Interview students to assess financial aid needs and determine eligibility.
• Assist with completing financial aid paperwork and verify ISIRs.
• Package awards and arrange signatures.
• Counsel veteran students on VA benefits.
• Audit files for compliance and eligibility before class starts.
• Manage payment plans and collect outstanding balances.
• Coordinate with Admissions to reschedule financial aid appointments.

Skills

Customer service

Communication

Problem solving

Organization

Attention to detail

Financial aid experience

Technical skills

Tools

Database systems

Job description

Department: Student Finance / Financial Aid

Compensation: $24.96 – $29.96 per hour ($51,925 – $62,310 annually)

Position Summary

Guide students through the financial aid process and help make their career education achievable! Pima Medical Institute is seeking a detail-oriented, customer-service-driven Student Finance Officer to join our Renton campus team.

In this vital role, you will interview prospective and continuing students, evaluate Title IV aid eligibility, assist with financial aid documentation, and counsel veteran students on VA benefits. If you possess excellent communication skills, strong problem-solving abilities, and a passion for helping students navigate their education funding options, we welcome your application!

Key Responsibilities

• Student Counseling & Aid Packaging:
• Financial Aid Advising: Interview prospective and continuing students to conduct needs assessments, determine financial aid eligibility, and answer funding inquiries.
• Forms & Application Support: Assist students with completing required financial aid paperwork, verify ISIRs, package awards, and arrange for required signatures.
• VA & Agency Compliance: Counsel veteran students and process benefits in strict adherence to Department of Veterans Affairs and State Approving Agency guidelines; manage agency needs analysis forms.
• File Audit & Financial Operations:
• File Compliance & Auditing: Audit prospective and current student files to ensure complete, compliant documentation, Title IV verification, and proof of eligibility before class starts.
• Payment Plans & Collections: Document institutional financial plans, establish private pay repayment schedules for students with account balances, and contact former students to settle outstanding accounts.
• Departmental Collaboration: Track award packaging and funding release dates in the system; coordinate closely with Admissions staff to reschedule missed financial aid appointments.
• Customer Focus & Soft Skills: Exceptional customer service and service recovery skills, strong verbal/written communication, and a friendly, helpful approach.
• Organization & Detail: Outstanding organizational abilities, attention to detail, and problem-solving skills.
• Technical Skills: Basic computer proficiency and experience working with database systems.
• Experience: Three (3) years of financial aid experience—including knowledge of Title IV funding is preferred.

An equivalent combination of training, education, or relevant experience meeting minimum qualifications will be considered.

Compensation & Employee Benefits

• Hiring Range: $24.96 to $29.96 per hour ($51,925 to $62,310 annually).
• Employee Ownership: Employee Stock Ownership Plan (ESOP)—build equity in your future.
• Retirement: 401(k) Plan with up to a 10% Employer Match.
• Healthcare Options: Comprehensive Medical (PPO & 2 HDHP options with HSA), Dental, and Vision coverage.
• Financial Protection: Basic Life Insurance, Short-Term and Long-Term Disability, HSA, and FSA options.
• Work-Life & Growth: Paid Time Off (PTO), Paid Holidays, Employee Assistance Program (EAP), Tuition Reimbursement, and Health & Wellness Program rewards.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.