Student Employee - SVPA Events Usher

University of Central Missouri (UCM); Warrensburg (MO); On-site; USD 17,000 - 21,000; Part time

Job summary

The University of Central Missouri (UCM) in Warrensburg is seeking an SVPA Event Usher to help create a welcoming, safe, and professional environment for audiences at performances, concerts, recitals, and other events.

This role focuses on guest services, event support, and audience management to enhance the overall event experience. Evening and weekend work is required, and federal Work-Study eligible students are given priority consideration.

Qualifications

• High school diploma or equivalent required.
• Must be a current University of Central Missouri student in good academic standing.
• Energetic, reliable, and able to work in a fast-paced environment.
• Strong communication and customer service skills. Comfortable interacting with guests of all ages.
• Ability to stand for extended periods and lift up to 25 lbs.
• Federal Work-Study eligible students preferred and given priority consideration.

Responsibilities

• Greet and assist patrons upon arrival, providing directions and event information.
• Scan tickets and manage audience seating.
• Distribute programs and maintain organized lobby and seating areas.
• Support event setup and teardown, including light lifting and moving of chairs or tables.
• Enforce venue and event policies to ensure safety and a positive guest experience.
• Assist guests with accessibility needs and answer questions courteously and efficiently.
• Collaborate with event staff, student workers, and faculty to ensure seamless event execution.
• Perform other duties as assigned by SVPA Event Operations Manager.

Skills

Guest services

Customer service

Communication

Education

High school diploma

Job description

The SVPA Event Usher will assist the School of Visual and Performing Arts (Music, Theatre & Dance, and Art & Design) in creating a welcoming, safe, and professional environment for audiences at performances, concerts, recitals, and other events. This role focuses on guest services, event support, and audience management to enhance the overall event experience.
Duties Include:

• Greet and assist patrons upon arrival, providing directions and event information.
• Scan tickets and manage audience seating.
• Distribute programs and maintain organized lobby and seating areas.
• Support event setup and teardown, including light lifting and moving of chairs or tables.
• Enforce venue and event policies to ensure safety and a positive guest experience.
• Assist guests with accessibility needs and answer questions courteously and efficiently.
• Collaborate with event staff, student workers, and faculty to ensure seamless event execution.
• Perform other duties as assigned by SVPA Event Operations Manager.

Education:

• High school diploma or equivalent required.
• Must be a current University of Central Missouri student in good academic standing.

Experience:

• Energetic, reliable, and able to work in a fast-paced environment.
• Strong communication and customer service skills. Comfortable interacting with guests of all ages.
• Ability to stand for extended periods and lift up to 25 lbs.
• Federal Work-Study eligible students preferred and given priority consideration.

Working Hours:

• Evenings and weekends, based on the SVPA event schedule.
• Scheduling varies throughoutthe semester with heavier workloads during peak event periods.