Front of House Assistant/Ushering

VILLANOVA UNIVERSITY; Rosemont (PA); On-site; USD 14,000 - 18,000; Part time

Job summary

Villanova University is seeking a Front of House Assistant/Ushering to support Mullen Center performances. This on-campus role requires strong communication, a courteous demeanor, and the ability to guide patrons through ticketing and FOH procedures.

The position offers 15-20 hours per week and evening/weekend shifts. Ideal candidates are students with reliable customer service skills who can handle inquiries and maintain positive relations with university staff and patrons.

Qualifications

• Must be an excellent communicator within an academic environment with the ability to instruct, supervise, and clearly explain ticketing and front of house information and procedures to diverse audiences.
• Excellent customer service skills and proven ability to develop and sustain productive relationships.

Responsibilities

• Provide Front of House (FOH) assistance for MULLEN CENTER performances and events.
• Maintain knowledge of and positive relationship with University and patrons.
• Assist patron complaints or inquiries.

Skills

Excellent communicator

Customer service

Public speaking

Job description

Front of House Assistant/Ushering

Position Information Posting Number: 20260306V Position Title: Front of House Assistant/Ushering Posting Type Student Hours/week: 15-20 Eligibility: Work study preferred but open to all students Semester 2026-2027 Academic Year Location Mullen Center Detailed Work Schedule Working Evenings, Weekend Afternoon, Weekend Day & Evenings

Number of positions: 15 Department: 824 - Performing Arts Center Contact Name: Tina Sheing Contact Phone/Extension: 6105195006

Position Summary Information

Job Description Summary: Provide Front of House ( FOH ) assistance (e.g. concessionaires, ushers) for MULLEN CENTER performances and events. Maintain knowledge of and positive relationship with University and patrons Assist patron complaints or inquiries.

Requirements: Must be an excellent communicator within an academic environment with an ability to instruct, supervise, and clearly explain ticketing and front of house information and procedures to diverse audiences (e.g., creative personnel, undergrad/graduate students, production staff, other University departments, academic departments, and external clients). Excellent customer service skills and proven ability to develop and sustain productive relationships.

Additional Information: Physical Demands Summary: Standing for periods of time, some light lifting

Wage Rate: $10.00-$13.00

Posting Detail Information Closing Date (11:59pm ET): 05/01/2027 Open Until Filled Yes

Posting Specific Questions

Required fields are indicated with an asterisk (*).

• * Are you currently a registered Villanova student?
  • Yes
  • No
• * Are you eligible for work study?
  • Yes
  • No
  • I don't know
• * What is your availability? (days and times)

  (Open Ended Question)

• * Have you ever worked on campus before? If "Y", what department and semester/year?

  (Open Ended Question)

Optional Applicant Documents:

Required Documents

Optional Documents