Student Counseling Admin & Scheduling Specialist

University of Southern California; Los Angeles (CA); On-site; USD 34,000 - 55,000; Full time

Job summary

University of Southern California is seeking an administrative support professional to assist management and physicians. The role involves scheduling, coordinating meetings and projects, maintaining student medical records, and creating educational handouts for students.

Responsibilities include triaging counseling needs, ensuring timely appointments within 48 hours when needed, and maintaining confidentiality.

Qualifications

• High school diploma or equivalent is required.
• Two years of experience in a clerical/administrative role or front desk/receptionist role.
• Experience in office duties such as scheduling appointments, filing, handling referrals and phone calls.
• Ability to function in a fast paced and complex environment with calm demeanor and welcoming presence.
• Exceptional communication skills: proactively communicate with empathy.
• Excellent written and verbal communication skills.
• Detail oriented with strong organizational skills.
• Computer competence in Word and Excel; Datatel and Point and Click experience.

Responsibilities

• Provide administrative support to management and physicians.
• Schedule appointments and meetings; coordinate projects as assigned.
• Maintain student medical records, data entry, and distribution of educational handouts.
• Determine urgency of counseling needs and coordinate with Director or counselor as needed.

Skills

Communication skills

Empathy

Fast-paced environment

Education

High school diploma or equivalent

Bachelor's degree preferred

Tools

Word

Excel

Datatel

Point and Click

Job description

University of Southern California is seeking an administrative support professional to assist management and physicians. The role involves scheduling, coordinating meetings and projects, maintaining student medical records, and creating educational handouts for students.

Responsibilities include triaging counseling needs, ensuring timely appointments within 48 hours when needed, and maintaining confidentiality.