Counseling Center Admin & Scheduling Specialist

University of Southern California; Glendale (CA); On-site; USD 34,000 - 54,000; Full time

Job summary

The University of Southern California in Glendale, CA is seeking an Administrative Support Specialist for Counseling Center operations. You will schedule appointments, maintain student medical records, prepare materials, and coordinate meetings, while upholding confidentiality and a welcoming environment for students.

The role requires a high school diploma, at least two years clerical experience, strong communication, and proficiency with Word, Excel, Datatel, and Point & Click.

Qualifications

• High school diploma or equivalent required.
• Minimum 2 years clerical/administrative experience.
• Experience scheduling appointments and handling referrals.
• Ability to work in a fast-paced environment.
• Exceptional communication and interpersonal skills.
• Excellent written and verbal communication.
• Detail-oriented with strong organizational skills.
• Proficiency in Word, Excel, Datatel and Point and Click.

Responsibilities

• Provide an accepting, safe environment for students seeking counseling.
• Schedule appointments and maintain student medical records.
• Coordinate meetings and travel arrangements for staff.
• Maintain confidentiality of student information and disclosures.
• Prepare agendas and take minutes for staff meetings and case conferences.
• Monitor appointment calendars and generate reports as requested.
• Act as liaison between Administrative Team, staff, physicians, and students.

Skills

Communication skills

Calm under pressure

Empathy

Organizational skills

Education

High school diploma or equivalent

Bachelor's degree preferred

Tools

Word

Excel

Datatel

Point and Click

Job description

The University of Southern California in Glendale, CA is seeking an Administrative Support Specialist for Counseling Center operations. You will schedule appointments, maintain student medical records, prepare materials, and coordinate meetings, while upholding confidentiality and a welcoming environment for students.

The role requires a high school diploma, at least two years clerical experience, strong communication, and proficiency with Word, Excel, Datatel, and Point & Click.