Bilingual Student Assistant, Financial Aid & Veterans Center

Joliet Junior College; United States; On-site; USD 17,000 - 24,000; Part time

Job summary

Joliet Junior College is seeking a Student Employee to support the Financial Aid Office and Veterans Resource Center. The role involves assisting students via email, live chat, in person, and by phone, scheduling appointments, and handling document scans and promotions.

The position is part-time with a flexible schedule around classes; minimum pay starts at $15.00 per hour and the student employee must be enrolled at JJC in at least 6 credit hours with a high school diploma or equivalent.

Qualifications

• GPA of 2.0 or above.
• Must be enrolled at JJC in at least 6 credit hours in the fall/spring semester.
• High School diploma or equivalent.
• Excellent Customer Service skills
• Strong verbal and written communication skills.
• Attentiveness to detail, excellent organizational skills, initiative, and multitasking.
• Ability to establish and maintain cooperative and effective working relationships with other members of the college and community, displaying cultural competence as well as emotional intelligence.

Responsibilities

• Perform general office duties within the Financial Aid Office and Veterans Resource Center.
• Assist students with general questions through email, Live Chat, in person, and by phone.
• Schedule appointments.
• Scan documents submitted to the Financial Aid Office and Veterans Resource Center.
• Create flyers, brochures, and other promotional materials.
• Complete special projects as requested
• Gain knowledge of the financial aid/veterans' process.
• Perform related duties as assigned.

Skills

Customer Service

Verbal communication

Written communication

Attention to detail

Organizational skills

Multitasking

Education

High School diploma or equivalent

GPA 2.0+

Enrollment in 6 credit hours

Job description

Joliet Junior College is seeking a Student Employee to support the Financial Aid Office and Veterans Resource Center. The role involves assisting students via email, live chat, in person, and by phone, scheduling appointments, and handling document scans and promotions.

The position is part-time with a flexible schedule around classes; minimum pay starts at $15.00 per hour and the student employee must be enrolled at JJC in at least 6 credit hours with a high school diploma or equivalent.