Student Billing & Accounts Specialist

Endicott College; Beverly (MA); On-site; USD 47,000 - 57,000; Full time

Job summary

Endicott College in Beverly, MA is seeking a detail-oriented Bursar Assistant to join the Bursar's Office. You will help analyze and reconcile student accounts, advise on billing and payment options, and support the enrollment process by resolving inquiries.

The role requires strong customer service, excellent communication, and the ability to handle confidential information. Occasional extended hours during peak periods and reliable transportation to campus are expected.

Qualifications

• High School diploma required.
• Associate degree or equivalent experience preferred.

Responsibilities

• Analyze and reconcile student accounts, including tuition and fees, adjustments, payments, credits, and balances.
• Greet students and families in person and on the phone.
• Triage and respond to student inquiries via ticketing system.
• Assist Bursar team with outreach to students with delinquent accounts.
• Provide information and assistance to students, by email, phone, or in person.

Skills

Customer service

Attention to detail

Time management

Communication

Team collaboration

Confidentiality

Education

High School Diploma

Associate degree or equivalent experience

Tools

Microsoft Office

Google Workspace

ERP systems

Job description

Endicott College in Beverly, MA is seeking a detail-oriented Bursar Assistant to join the Bursar's Office. You will help analyze and reconcile student accounts, advise on billing and payment options, and support the enrollment process by resolving inquiries.

The role requires strong customer service, excellent communication, and the ability to handle confidential information. Occasional extended hours during peak periods and reliable transportation to campus are expected.