Student Billing & Support Specialist (Hybrid)

Bennington College; Bennington (VT); Hybrid; USD 54,000 - 66,000; Full time

Job summary

Bennington College invites applications for a Student Billing Specialist. This role serves as the first point of contact for student billing inquiries in the Business Office, delivering exceptional customer service and supporting administrative tasks across operations.

Reporting to the Vice President for Finance and Administration, the position supports daily billing, ledger reconciliation, and coordination with Financial Aid, Registrar, and related offices.

Qualifications

• High school diploma or GED and an Associate’s degree in a related field or equivalent combination of education and experience, preferably in Accounting, Business Administration, or Finance.
• 3-5 years of business administrative experience and knowledge, including general administrative/financial experience.
• Demonstrated effective customer service skills and professional demeanor under stress.

Responsibilities

• Act as the primary point of contact for all student billing inquiries and respond promptly.
• Enter new student billing information based on Registrar’s Office data.
• Process daily transactions, posts, and reconciliations for student accounts.
• Monitor year-end and month-end processes and prepare necessary journal entries.
• Coordinate with Financial Aid, Registrar, and other offices to adjust bills and respond to inquiries.

Education

Associate degree or related field

Bachelor’s degree preferred

Tools

Microsoft Office Suite

Student billing software

General ledger / accounting basics

Job description

Bennington College invites applications for a Student Billing Specialist. This role serves as the first point of contact for student billing inquiries in the Business Office, delivering exceptional customer service and supporting administrative tasks across operations.

Reporting to the Vice President for Finance and Administration, the position supports daily billing, ledger reconciliation, and coordination with Financial Aid, Registrar, and related offices.