Student Aide - Student Engagement

Harper College; Palatine (IL); On-site; USD 12,000 - 16,000; Part time

Job summary

Harper College is seeking a Student Engagement Student Aide to greet and assist students, staff, and visitors on campus. You will provide courteous service in person, over the phone, and via email, helping with general inquiries and guiding patrons to resources.

The role supports campus events and student organizations under the Student Engagement team. The position requires some availability during the listed daytime hours and up to 19 hours per week, with scheduling determined by student

Qualifications

• Customer service experience or demonstrated interpersonal skills.
• Ability to communicate effectively in person, by phone, and in writing.

Responsibilities

• Serve as the first point of contact for students, employees and community members.
• Provide exceptional customer service in-person, via telephone, and through written/virtual communication.
• Assist with special projects and events; support clubs and student engagement opportunities.

Skills

Customer service

Job description

Schedule Information:

Will determine based on student's availability. Must have some availability to work during the following hours:

Monday 8 AM - 4:30 PM

Tuesday 8 AM - 4:30 PM

Wednesday 8 AM - 4:30 PM

Thursday 8 AM - 4:30 PM

Friday 8 AM - 4:30 PM

Maximum Hours Per Week:

19

Duties of Position:

The Student Engagement Student Aide serves as the first point of contact for students, employees and community members contacting the Student Engagement staff. Student Aides must be able to provide exceptional customer service in-person, via telephone, and through written/virtual communication. Additional duties include helping the office with special projects, working student events, having a strong understanding of the opportunities for students to engage with clubs and organizations.