Remote Student Accounts Specialist | Tuition & Billing

Post University; Charleston (WV); Remote; USD 41,000 - 50,000; Full time

Job summary

Post University is seeking a Student Accounts Processor within the Office of Student Finance. The role involves handling tuition processes for online and on-site students, providing excellent customer service to students, vendors, and associates, and supporting the Assistant Director of Billing Services.

Responsibilities include billing, account adjustments, stipends, graduation, and other non-counseling student accounts tasks.

Qualifications

• Bachelor's degree or equivalent experience.
• Strong leadership and communication skills.
• Proficient with Microsoft Office and university systems.
• Ability to work under pressure to meet deadlines.
• Detail-oriented with problem-solving abilities.

Responsibilities

• Possess a thorough understanding of Title IV funds, regulations, and eligibility requirements.
• Process stipends in accordance with Title IV rules and regulations.
• Promptly respond to internal customer service issues, concerns, and escalations.
• Assist with billing procedures on a term and semester basis.
• Review pending charges and update tuition and fee configuration.

Skills

Customer service

Communication skills

Organizational skills

Problem-solving

Multitasking

Time management

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Office

Job description

Post University is seeking a Student Accounts Processor within the Office of Student Finance. The role involves handling tuition processes for online and on-site students, providing excellent customer service to students, vendors, and associates, and supporting the Assistant Director of Billing Services.

Responsibilities include billing, account adjustments, stipends, graduation, and other non-counseling student accounts tasks.