Student Accounts & Payments Specialist

Elon Uni Careers; Elon (NC); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Tuition remission

Health insurance

Retirement plan

Onsite Wellness Clinic

Job summary

Elon University is seeking a Student Account Specialist to handle student account inquiries by phone, email, and in person. The role includes processing payments made on campus, online, by mail or with financial aid, and delivering exceptional service to the Elon University community.

The position is full-time with traditional campus hours (Mon-Fri, 40 hours/week) in the Business and Finance department on the Elon Campus. Strong Excel and Ellucian Colleague experience preferred.

Qualifications

• Associate degree in Business or Finance or equivalent
• Experience with Microsoft Office and Excel required
• Strong customer service and communication skills
• Ability to prioritize responsibilities in a fast-paced environment

Responsibilities

• Cashiering and daily balancing of payments
• Answering telephone calls and departmental email; provide customer service to students, faculty, and staff
• Invoice and reconcile departmental charges and process petty cash reimbursements
• Assist in enrollment processing based on payments and aid notices

Skills

Customer service

Communication

Problem solving

Education

Associate degree in Business or Finance

Tools

Ellucian Colleague

Informer

Excel

Job description

Elon University is seeking a Student Account Specialist to handle student account inquiries by phone, email, and in person. The role includes processing payments made on campus, online, by mail or with financial aid, and delivering exceptional service to the Elon University community.

The position is full-time with traditional campus hours (Mon-Fri, 40 hours/week) in the Business and Finance department on the Elon Campus. Strong Excel and Ellucian Colleague experience preferred.