Financial Aid Support Specialist (On-Campus)

Elon Uni Careers; Elon (NC); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Tuition remission: undergraduate

Tuition remission: graduate after 12mo

Retirement plan with 8% contribution

Health, dental and vision insurance

Onsite Health & Wellness Clinic

Fitness facilities on campus

Admission to events and performances

Spouse/partner dependent tuition rem.

Job summary

Elon University is seeking a Financial Aid Customer Service Specialist to join the Office of Financial Aid at Elon Main Campus. The role primarily handles front-office interactions, processes financial aid inquiries, and maintains the imaging system, ensuring accurate document processing and timely responses.

The position requires an associate degree with at least 1 year of administrative experience, excellent communication skills, and a collaborative approach to support students and families in

Qualifications

• Associate degree or technical/vocational school with 1 year in admin support
• Experience with data entry, document collection and record maintenance
• Proficiency with MS Office and computerized information systems

Responsibilities

• Monitor and respond to FinAid email and fax transmissions
• Answer phones and assist students and families in the office
• Scan, index and maintain the document imaging system
• Support training and supervision of student employees and office events

Skills

Strong communication skills

Willingness to learn

Inclusive excellence

Education

Associate degree or equivalent

Job description

Elon University is seeking a Financial Aid Customer Service Specialist to join the Office of Financial Aid at Elon Main Campus. The role primarily handles front-office interactions, processes financial aid inquiries, and maintains the imaging system, ensuring accurate document processing and timely responses.

The position requires an associate degree with at least 1 year of administrative experience, excellent communication skills, and a collaborative approach to support students and families in