Student Accounts Coordinator

Tennessee Board of Regents; Nashville (TN); On-site; USD 42,000 - 53,000; Full time

Job summary

Motlow College in Nashville seeks a Student Accounts Coordinator to manage day-to-day financial transactions, student account reconciliations, and escalation handling in the Student Billing and Account Services Office.

You will process refunds, handle checks, month-end tasks, and posting payments while ensuring PCI compliance and providing guided support to students and staff.

Qualifications

• Associate degree in accounting, finance, business administration or related field.
• At least two years related experience.
• Proficiency with spreadsheets, word processing and cash receipting/accounting applications.
• Ability to work independently with minimal supervision.

Responsibilities

• Performs job duties from the assigned campus or work location.
• Processes student refunds both manually and through automated processes.
• Processes outstanding and stale-dated checks and unclaimed property.
• Reconciles accounts on a monthly and yearly basis.

Skills

Spreadsheets

Word processing

Cash receipting

Accounting principles

Independence

Problem solving

Confidentiality

Prioritization

Relationship management

Education

Associate degree in accounting, finance, business administration or related field

Tools

Ellucian/Banner

Job description

Title: Student Accounts Coordinator

POSITION SUMMARY

Coordinates day-to-day financial transactions pertaining to student accounts, account reconciliations and related operations in the Student Billing and Account Services Office. Serves as a key resource for students and staff by providing guidance and resolution for complex and escalated student account inquiries.

ESSENTIAL JOB FUNCTIONS/JOB DUTIES AND RESPONSIBILITIES

Performs job duties from the assigned campus or work location. Processes student refunds both manually and through automated processes.Processes outstanding and stale-dated checks and unclaimed property. Responsible for month-end processing tasks. Reconciles accounts on a monthly and yearly basis.Prepares and reviews various financial reports. Posts payments to student accounts.

Resolves complex and escalated student account concerns in a timely manner, ensuring accurate account administration and a positive student experience. Monitors and manages student account payments and processes. Maintains PCI compliance for the College. Assists Student Accounts Manager with creating and innovating office processes. Updates and manages departmental webpage. Prepares and maintains the office calendar.

REQUIRED QUALIFICATIONS

• Associate’s degree in accounting, finance, business administration or related field
• At least two (2) years related experience

PREFERRED QUALIFICATIONS

• Prior experience with account reconciliations and automated processes
• Prior experience working with Ellucian/Banner or in a higher education environment

KNOWLEDGE, SKILLS AND ABILITIES

Intermediate computer skills, including proficiency with spreadsheet, word processing and
cash receipting/accounting applications. Knowledge of basic accounting principles, theory, and practice and the ability to apply accounting principles to routine transactions. Ability to work independently with minimal supervision. Effective decision-making and problem-solving skills. Ability to maintain confidentiality. Ability to balance competing priorities and juggle multiple assignments simultaneously. Ability to establish and maintain effective professional relationships with a varied group of
individuals, both internal and external.

Open Until Filled: Yes

Rate of Pay: $42,141.00 - $52,676.00 depending on experience