Student Accounts & Collections Specialist

University of Nebraska-Lincoln; Lincoln (NE); Sur place; USD 29 000 - 32 000; Plein temps

Résumé du poste

The University of Nebraska-Lincoln is seeking a Student Accounts Specialist to manage student financial accounts and Perkins Loan balances. The role requires strong customer service, professional communication, and collaboration across departments.

You will develop communications, participate in outreach efforts, and support collections through strategic payment plans. Qualifications include an Associate degree with related finance/accounting experience, excellent communication skills, and

Qualifications

• Associate degree in Accounting/Finance/Business or related field plus 2 years of experience.
• Excellent written, oral and interpersonal communications skills.
• Proficient with Microsoft Office and basic accounting concepts.

Responsabilités

• Manage student financial accounts and Perkins Loan balances.
• Investigate and resolve complex or escalated inquiries.
• Develop and send account-related communications.
• Support collection efforts through outreach and payment strategies.
• Assist in creating coordinated outreach and engagement programs.

Connaissances

Customer service

Communication

Conflict resolution

Analytical skills

Cross-functional teamwork

Formation

Associate degree

2+ years finance experience

Outils

Microsoft Office

Description du poste

The University of Nebraska-Lincoln is seeking a Student Accounts Specialist to manage student financial accounts and Perkins Loan balances. The role requires strong customer service, professional communication, and collaboration across departments.

You will develop communications, participate in outreach efforts, and support collections through strategic payment plans. Qualifications include an Associate degree with related finance/accounting experience, excellent communication skills, and