Student Accounts Specialist

University of Nebraska–Lincoln (UNL); Nebraska; On-site; USD 29,000 - 32,000; Full time

Job summary

University of Nebraska-Lincoln is seeking a Student Accounts Specialist in Lincoln, Nebraska to manage student financial accounts, communicate with students and parents, and coordinate with campus offices.

The role requires strong customer service, problem solving, and familiarity with accounting basics; experience with billing, collections, and PeopleSoft is a plus. This is a full-time, on-site position that supports college-wide financial services and student support teams.

Qualifications

• Associate degree in Accounting/Finance with 2+ years in finance/accounting or billing.
• Strong written and spoken communication, interpersonal skills, and problem solving.
• Proficiency with Microsoft Office products and basic accounting knowledge.

Responsibilities

• Manage student financial accounts and communications with students/parents.
• Investigate and resolve complex or escalated account inquiries.
• Coordinate outreach and engagement programs for account collections.
• Support collection efforts through outreach, payment strategies, and follow-up.
• Assist in creating coordinated outreach and engagement programs.

Skills

Customer service

Communication skills

Microsoft Office

Basic accounting

Education

Associate degree in Accounting/Finance

Bachelor's degree preferred

Tools

PeopleSoft

Job description

University of Nebraska-Lincoln Employment Website

Position Information

EEO Statement

The University of Nebraska does not discriminate based on race, color, ethnicity, national origin, sex, pregnancy, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, marital status, and/or political affiliation in its programs, activities, or employment. See Notice of Nondiscrimination

Working Title

Working Title Student Accounts Specialist

Department

Department Student Accounts-0983

Requisition Number

Requisition Number S_260857

Posting Open Date

Posting Open Date 11/02/2026

Application Review Date: (To ensure consideration, please submit all application materials before review date)

Application Review Date: (To ensure consideration, please submit all application materials before review date) 11/17/2026

Posting Close Date

Open Until Filled Yes

Description of Work

The Student Account Specialist works with students, parents, UNL staff and professional organizations in managing student financial accounts and federal Perkins Loan balances. The successful candidate must demonstrate strong customer service, professional communication and conflict resolution abilities, experience working collaboratively across multiple departments and strong analytical skills. This position is responsible for investigation and resolution of complex or escalated customer account inquiries; developing and sending account-related communications; supporting collection efforts through outreach, payment strategies, and account follow-up; assisting in creating coordinated outreach and engagement programs. Experience in billing concepts, collection regulations, and basic accounting skills is a plus.

Minimum Required Qualifications

• Associate’s degree in Accounting, Finance, Business or related field plus 2 years of experience working with finance/accounting or billing/invoicing required; equivalent education/experience considered.
• Strong written, oral and interpersonal communications skills necessary. Proficiency with Microsoft Office products required. Knowledge of basic accounting skills essential.
• Must have excellent customer service, problem solving, communication and interpersonal skills.

Preferred Qualifications

• Bachelor’s degree in Accounting, Finance, Business or related field preferred.
• Experience in college or university student financials office helpful. Accounting/business background helpful. Knowledge of collections of delinquent accounts helpful.
• Experience with PeopleSoft desirable. Prefer student financials experience, and report writing.

Pre-Placement Driving Record Review Required

Pre-Placement Driving Record Review Required No

Physical Required

Physical Required No

Commercial Driver’s License (CDL) required. Subject to DOT approved pre-employment & random testing for alcohol and controlled substances.

Commercial Driver’s License (CDL) required. Subject to DOT approved pre-employment & random testing for alcohol and controlled substances. No

Criminal History Background Check Required

Criminal History Background Check Required Yes

Posted Salary 21.154-23.077/ hr. minimum

For questions or accommodations related to this position contact

Job Category (old)

Job Category (old) Managerial/Professional

Job Type

Job Type Full-Time

Alternate Work Schedule (if other than 8-5)

Work Location (City, State)

Work Location (City, State) Lincoln, NE

Position funded by grant or other form of temporary funding?

Position funded by grant or other form of temporary funding? No

If Temporary, indicate end date

Planned Hire Date:

Appointment End Date

Supplemental Questions

Required fields are indicated with an asterisk (*).