Campus Business Office Manager - Student Accounts & Ops

Universal Technical Institute, Inc.; Houston (TX); On-site; USD 70,000 - 75,000; Full time

Job summary

Universal Technical Institute, Inc. is seeking a Business Office Manager for our new on‑campus operation in Houston, TX.

You will lead the campus business office and a team focused on student accounts, payments, and financial operations, ensuring accuracy, compliance, and responsive service to students and campus needs. The role emphasizes ownership of collections, invoicing, inventory-related processes, and collaboration with Financial Aid, with opportunities to develop the team and influence

Qualifications

• GAAP knowledge and ability to analyze financial data and prepare reports.
• Strong communication skills and ability to build cross‑functional relationships.
• Experience leading a team and managing accounts or student services.

Responsibilities

• Lead student collections outreach and follow-up, dedicating 60% of your time to maintaining current receivables and payment plans.
• Accurately process student account credits, charges, adjustments, and exceptions; provide helpful service on accounts, transcripts, diplomas, and other requests.
• Partner with Financial Aid on cancellations, refunds, and aid adjustments.

Skills

GAAP knowledge

Financial analysis

Communication skills

Team leadership

Education

High school diploma or GED

Bachelor’s degree in business

Tools

Microsoft Office

SharePoint

Job description

Universal Technical Institute, Inc. is seeking a Business Office Manager for our new on‑campus operation in Houston, TX.

You will lead the campus business office and a team focused on student accounts, payments, and financial operations, ensuring accuracy, compliance, and responsive service to students and campus needs. The role emphasizes ownership of collections, invoicing, inventory-related processes, and collaboration with Financial Aid, with opportunities to develop the team and influence