Street Team Operations Manager

Trinity Health Mid-Atlantic; Atlanta (GA); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Day-1 benefits

DailyPay

Vendor discounts

Low-cost health insurance plans

Fast interview times

Job summary

Mercy Care Atlanta is seeking a compassionate Street Team Manager to provide leadership, coordination, and operational oversight for outreach services serving individuals experiencing unsheltered homelessness in the Atlanta area. You will lead multidisciplinary teams, coordinate with Street Medicine clinicians, and ensure trauma-informed care aligned with grant requirements.

You will develop strategic outreach efforts, build community partnerships, monitor program outcomes, and drive quality

Qualifications

• Bachelor's degree required; Master's degree preferred.
• 7+ years of experience in homelessness services or EMS/paramedic services.
• 3–5 years of management or supervisory experience required.
• Experience with street outreach preferred.
• Experience using data management systems such as HMIS, EPIC, or similar platforms.

Responsibilities

• Lead Street Team operations, outreach activities, and PATH program services.
• Oversee coordination between outreach staff and Street Medicine providers.
• Develop outreach schedules and deploy services to encampments and high-need areas.
• Provide direct field-based engagement and support complex client cases.
• Supervise, mentor, and develop all social care outreach staff.
• Lead hiring, onboarding, training, performance management, and staff development initiatives.
• Collaborate with Mercy Care clinical leadership and community partners.
• Monitor program outcomes using HMIS, EPIC, and other reporting systems.
• Prepare grant reports, support funding proposals, and ensure compliance with regulatory requirements.
• Drive quality improvement through data analysis and strategic planning.

Skills

Leadership

Outreach coordination

Staff development

Grant reporting

Data analysis

Education

Bachelor's degree

Master's degree preferred

Tools

HMIS

EPIC

Job description

Mercy Care Atlanta is seeking a compassionate Street Team Manager to provide leadership, coordination, and operational oversight for outreach services serving individuals experiencing unsheltered homelessness in the Atlanta area. You will lead multidisciplinary teams, coordinate with Street Medicine clinicians, and ensure trauma-informed care aligned with grant requirements.

You will develop strategic outreach efforts, build community partnerships, monitor program outcomes, and drive quality