Street Team Lead & Outreach Programs Manager

Trinity Health; Atlanta (GA); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Day-1 Benefits

DailyPay

Paid holidays and PTO

Discounts with major vendors

Low-cost health plans

Fast interview times

Job summary

Mercy Care Atlanta is seeking a compassionate Street Team Manager to provide leadership, coordination, and operational oversight for our Street Team serving individuals experiencing unsheltered homelessness. This role leads outreach staff, PATH services, and coordination with Street Medicine clinicians to ensure trauma-informed, high-quality care while advancing grant compliance and program goals.

You will develop outreach strategies, partner with community organizations, and use HMIS/EPIC for

Qualifications

• Bachelor's degree required; Master's degree preferred.
• 7+ years of experience in homelessness services or EMS/paramedic services.
• 3-5 years of management or supervisory experience required.
• Experience with street outreach preferred.
• Experience using data management systems such as HMIS, EPIC, or similar platforms.
• Strong leadership, communication, organizational, and problem-solving skills.

Responsibilities

• Lead all Street Team operations, outreach activities, and PATH program services.
• Oversee coordination between outreach staff and Street Medicine providers.
• Develop outreach schedules and deploy services to encampments and high-need areas.
• Provide direct field-based engagement and support complex client cases.
• Supervise, mentor, and develop all social care outreach staff
• Lead hiring, onboarding, training, performance management, and staff development initiatives.
• Collaborate with Mercy Care clinical leadership, the Chief Medical Officer, and community partners.
• Monitor program outcomes using HMIS, EPIC, and other reporting systems.
• Prepare grant reports, support funding proposals, and ensure compliance with all regulatory requirements.
• Drive quality improvement efforts through data analysis, performance monitoring, and strategic planning.

Skills

Leadership

Communication

Organizational skills

Problem-solving

Education

Bachelor's degree

Master's degree

Tools

HMIS

EPIC

Job description

Mercy Care Atlanta is seeking a compassionate Street Team Manager to provide leadership, coordination, and operational oversight for our Street Team serving individuals experiencing unsheltered homelessness. This role leads outreach staff, PATH services, and coordination with Street Medicine clinicians to ensure trauma-informed, high-quality care while advancing grant compliance and program goals.

You will develop outreach strategies, partner with community organizations, and use HMIS/EPIC for