Street Team Manager

Trinity Health; Atlanta (GA); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Day-1 Benefits

DailyPay

Paid holidays and PTO

Discounts with major vendors

Low-cost health plans

Fast interview times

Job summary

Mercy Care Atlanta is seeking a compassionate Street Team Manager to provide leadership, coordination, and operational oversight for our Street Team serving individuals experiencing unsheltered homelessness. This role leads outreach staff, PATH services, and coordination with Street Medicine clinicians to ensure trauma-informed, high-quality care while advancing grant compliance and program goals.

You will develop outreach strategies, partner with community organizations, and use HMIS/EPIC for

Qualifications

• Bachelor's degree required; Master's degree preferred.
• 7+ years of experience in homelessness services or EMS/paramedic services.
• 3-5 years of management or supervisory experience required.
• Experience with street outreach preferred.
• Experience using data management systems such as HMIS, EPIC, or similar platforms.
• Strong leadership, communication, organizational, and problem-solving skills.

Responsibilities

• Lead all Street Team operations, outreach activities, and PATH program services.
• Oversee coordination between outreach staff and Street Medicine providers.
• Develop outreach schedules and deploy services to encampments and high-need areas.
• Provide direct field-based engagement and support complex client cases.
• Supervise, mentor, and develop all social care outreach staff
• Lead hiring, onboarding, training, performance management, and staff development initiatives.
• Collaborate with Mercy Care clinical leadership, the Chief Medical Officer, and community partners.
• Monitor program outcomes using HMIS, EPIC, and other reporting systems.
• Prepare grant reports, support funding proposals, and ensure compliance with all regulatory requirements.
• Drive quality improvement efforts through data analysis, performance monitoring, and strategic planning.

Skills

Leadership

Communication

Organizational skills

Problem-solving

Education

Bachelor's degree

Master's degree

Tools

HMIS

EPIC

Job description

Employment Type: Full time Shift: Day Shift Description:

Position Purpose

Mercy Care Atlanta is seeking a compassionate and experienced Street Team Manager to provide leadership, coordination, and operational oversight for our multidisciplinary Street Team serving individuals experiencing unsheltered homelessness. This position leads outreach staff, PATH services, and coordination with Street Medicine clinicians to ensure high-quality, trauma-informed care for vulnerable populations. The Manager plays a critical role in advancing Mercy Care's mission by developing strategic outreach efforts, fostering community partnerships, and ensuring compliance with grant and program requirements.

What You Will Do

• Lead all Street Team operations, outreach activities, and PATH program services.
• Oversee coordination between outreach staff and Street Medicine providers.
• Develop outreach schedules and deploy services to encampments and high-need areas.
• Provide direct field-based engagement and support complex client cases.
• Supervise, mentor, and develop all social care outreach staff
• Lead hiring, onboarding, training, performance management, and staff development initiatives.
• Collaborate with Mercy Care clinical leadership, the Chief Medical Officer, and community partners.
• Monitor program outcomes using HMIS, EPIC, and other reporting systems.
• Prepare grant reports, support funding proposals, and ensure compliance with all regulatory requirements.
• Drive quality improvement efforts through data analysis, performance monitoring, and strategic planning.

Minimum Qualifications

• Bachelor's degree required; Master's degree preferred.
• Minimum of seven (7) years of experience in homelessness services or EMS/paramedic services.
• Three to five (3-5) years of management or supervisory experience required.
• Experience with street outreach preferred.
• Experience using data management systems such as HMIS, EPIC, or similar platforms.
• Strong leadership, communication, organizational, and problem-solving skills.

Position Highlights and Benefits:

• Day-1 Benefits (PTO accrual, retirement plan and match, health insurance and more!)
• Opportunity to get paid daily – through DailyPay
• Paid holidays and generous Paid Time Off (PTO)
• Discounts with major vendors; AT&T, Verizon, Ford Motor Company, General Motors, Quicken Loans, AND MORE!
• Low-cost medical, dental, and vision insurance plans. Enjoy lower-cost medical services when you visit facilities within the Trinity Health network.
• Fast response interview times and job offers.

Ministry/Facility Information:

Mercy Care Atlanta, a Federally Qualified Health Center (FQHC) andcomprised of 300 plus colleagues, is a healthcare organization that provides a range of health services to underserved and vulnerable populations in the Atlanta, Georgia area. We are dedicated to providing compassionate, high-quality care to individuals across all demographics. Rooted in the Mercy Philosophy, we prioritize respect, integrity, compassion, and excellence in all aspects of care delivery.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.