Strategy & Ops Lead — NYC, High-Growth, Equity

Torch Dental; New York (NY); On-site; USD 150,000 - 210,000; Full time

Benefits offered by this job

Generous equity package

Comprehensive medical, dental, and wel

Wellness benefits

401(k)

Flexible PTO

Job summary

Torch Dental in New York City is seeking a hands-on Strategy & Operations Lead to drive strategic initiatives across pricing, monetization and customer segmentation for RCM and new products. You will partner with the Head of Strategy and Operations and cross-functional teams to deliver transformative solutions for dental practices.

The role offers rapid growth, ownership of critical initiatives, and metrics-driven performance.

Qualifications

• 4+ years of work experience, with a demonstrated track record of success at top tier tech startups, big tech, finance or consulting firms.

Responsibilities

• Managing Strategic Projects related to pricing, monetization and customer segmentation related to RCM and future potential products
• Support the commercialization of our RCM product by working closely with customers and our engineering and product teams
• Complete Research and Analysis on new markets, customers segments and products
• Drive 0 to 1 Innovation with new products and doing the precursor work on where to focus on next
• Drive 1 to 10 Scaling with new products and setting up functional teams for clear ownership, ways of working and metrics tracking as new products scale
• Define Metrics & Success with clear KPIs based on customer data then advocate for continuous improvement

Skills

Strategic thinking

Analytical skills

Stakeholder management

Communication

Data analysis

Pricing & monetization

Job description

Torch Dental in New York City is seeking a hands-on Strategy & Operations Lead to drive strategic initiatives across pricing, monetization and customer segmentation for RCM and new products. You will partner with the Head of Strategy and Operations and cross-functional teams to deliver transformative solutions for dental practices.

The role offers rapid growth, ownership of critical initiatives, and metrics-driven performance.