Strategy & Operations Lead

Method Recruiting, LLC; New York (NY); On-site; USD 140,000 - 210,000; Full time

Benefits offered by this job

Generous equity package

Healthcare benefits

401(k)

Flexible PTO and family leave

Opportunities for rapid advancement

Job summary

Method Recruiting, LLC in New York City seeks a hands-on Strategy & Operations Lead to execute strategic initiatives across product offerings. You will partner with our Head of Strategy and Operations and an elite cross-functional team to deliver transformative customer solutions.

You will work across Product, Engineering, Operations and Sales with potential for rapid growth and leadership as we scale to thousands of practices in new markets. The role is in person in NYC.

Qualifications

• 4+ years of work experience at top tier tech startups, big tech, finance or consulting firms.
• History of applying critical thinking and analytical skills to business and strategy problems.
• Strong communication and stakeholder management skills.
• High attention to detail and ability to scale change across the team.
• Ability to define requirements for ambiguous problems for self and juniors.

Responsibilities

• Managing Strategic Projects related to pricing, monetization and customer segmentation related to RCM and future potential products.
• Support the commercialization of our new product by working closely with customers and our engineering and product teams.
• Complete Research and Analysis on new markets, customers segments and products.
• Drive 0 to 1 Innovation with new products and precursor work on where to focus next.
• Drive 1 to 10 Scaling with new products and setting up functional teams for ownership, ways of working and metrics.
• Define Metrics & Success with clear KPIs based on customer data then advocate for continuous improvement.

Skills

Strategy

Cross-functional

Data analysis

Stakeholder management

Communication

Job description

Strategy & Operations Lead Location: New York City; 4x in office

Role Overview

We are looking for a hands‑on Strategy & Operations Lead to execute strategic initiatives related to our existing and new product offerings. You will partner directly with our Head of Strategy and Operations, and an elite cross‑functional team to deliver transformative solutions that solve the most important challenges facing our customers and industry. You will work closely across Product, Engineering, Operations and Sales teams. You will have the potential for rapid growth and leadership opportunities as we scale to thousands more practices across new markets.

Responsibilities

• Managing Strategic Projects related to pricing, monetization and customer segmentation related to RCM and future potential products
• Support the commercialization of our new product by working closely with customers and our engineering and product teams
• Complete Research and Analysis on new markets, customers segments and products
• Drive 0 to 1 Innovation with new products and doing the precursor work on where to focus on next
• Drive 1 to 10 Scaling with new products and setting up functional teams for clear ownership, ways of working and metrics tracking as new products scale
• Define Metrics & Success with clear KPIs based on customer data then advocate for continuous improvement

Requirements

• 4+ years of work experience, with a demonstrated track record of success at top tier tech startups, big tech, finance or consulting firms.
• History of experience in applying critical thinking and analytical skills to business and strategy problems.
• Strong communication and stakeholder management skills, with comfort managing relationships and negotiations with external stakeholders.
• High attention to detail and ability to not only simplify and improve complex systems but also scale change across the team.
• Ability to structure and define requirements for ambiguous problems for yourself and more junior team members.
• A “can do” attitude with a focus on customer empathy and service, recognizing that no job is too small to be important for our customers.
• Deep skills and experience analyzing data to help root-cause problems, make decisions and set goals.

This role is in person, in New York City.

Compensation and Benefits

• Generous equity package
• Comprehensive medical, dental, and wellness benefits
• 401(k)
• Flexible PTO and family leave
• Opportunities for rapid advancement and input at the highest organizational levels