Strategy Operations Lead

Bulls Eye Recruiting; New York (NY); On-site; USD 135,000 - 175,000; Full time

Benefits offered by this job

Generous equity

Comprehensive medical, dental, and 401

401(k)

Flexible PTO

Rapid advancement

Job summary

Bulls Eye Recruiting is seeking a hands-on Strategy & Operations Lead in New York City to drive strategic initiatives for pricing, monetization and customer segmentation across RCM and future products.

You will partner with senior leadership and cross-functional teams to deliver high-impact solutions, grow into leadership opportunities, and scale products across markets. This role is in-person in NYC with a strong emphasis on data-driven decision making.

Qualifications

• 4+ years of work experience at startups, tech, finance or consulting.
• Strong analytical problems solving and critical thinking skills.
• Excellent communication and stakeholder management capabilities.
• High attention to detail with ability to scale changes across teams.
• Ability to define requirements for ambiguous problems for self and junior members.
• Customer-obsessed mindset and service orientation.

Responsibilities

• Manage strategic projects related to pricing, monetization and customer segmentation for RCM and future products.
• Support commercialization of the RCM product with customers and product/engineering teams.
• Perform market, customer and product research and analysis.
• Drive initial innovation for new products and precursor work on focus areas.
• Lead scaling initiatives with new products and establish ownership, processes and metrics.
• Define clear KPIs from customer data and advocate for continual improvement.

Skills

Strategic thinking

Data analysis

Stakeholder management

Communication

Ambiguity management

Customer empathy

Job description

Bulls Eye Recruiting is representing a high-growth startup on a mission to empower healthcare providers starting with the $100B+ dental market. Their core product is a dental supply Marketplace that modernizes dental supply procurement with transparent pricing and a seamless online purchasing experience across thousands of dental practices. We're now building an AI Revenue Cycle Management solution to transform how dental practices get paid. Insurance claims today involve significant manual work across follow up, payment posting, and reconciliation. We believe much of that work can be automated, and we're building the product to make that possible.

Our client has raised $50M+ from premier investors like Bessemer Venture Partners, American Express, Health Velocity Capital and Felicis. We are a mission-driven team dedicated to solving tangible problems for small business owners. We prioritize customer obsession and a bias for action, fostering a collaborative culture where every professional is encouraged to take ownership and deliver meaningful impact.

Role Overview

We are looking for a hands-on Strategy & Operations Lead to execute strategic initiatives related to our client's existing and new product offerings. You will partner directly with our Head of Strategy and Operations, and an elite cross-functional team to deliver transformative solutions that solve the most important challenges facing our customers and industry. You will work closely across Product, Engineering, Operations and Sales teams. You will have the potential for rapid growth and leadership opportunities as we scale to thousands more practices across new markets.

Responsibilities

Managing Strategic Projects related to pricing, monetization and customer segmentation related to RCM and future potential products

Support the commercialization of our RCM product by working closely with customers and our engineering and product teams

Complete Research and Analysis on new markets, customers segments and products

Drive 0 to 1 Innovation with new products and doing the precursor work on where to focus on next

Drive 1 to 10 Scaling with new products and setting up functional teams for clear ownership, ways of working and metrics tracking as new products scale

Define Metrics & Success with clear KPIs based on customer data then advocate for continuous improvement

Requirements

• 4+ years of work experience, with a demonstrated track record of success at top tier tech startups, big tech, finance or consulting firms.

• History of experience in applying critical thinking and analytical skills to business and strategy problems.

• Strong communication and stakeholder management skills, with comfort managing relationships and negotiations with external stakeholders.

• High attention to detail and ability to not only simplify and improve complex systems but also scale change across the team.

• Ability to structure and define requirements for ambiguous problems for yourself and more junior team members.

• A "can do" attitude with a focus on customer empathy and service, recognizing that no job is too small to be important for our customers.

• Deep skills and experience analyzing data to help root-cause problems, make decisions and set goals.

• This role is in person, in New York City.

Compensation and Benefits

• $135,000 - $175,000 cash ($200K+ all in compensation)

• Generous equity package

• Comprehensive medical, dental, and wellness benefits

• 401(k)

• Flexible PTO and family leave

• Opportunities for rapid advancement and input at the highest organizational levels