Strategy & Operations Manager, Enterprise Growth

DoorDash; Sunnyvale (CA); On-site; USD 136,000 - 200,000; Full time

Benefits offered by this job

Equity grants

401(k) plan

Comprehensive benefits

Job summary

DoorDash is seeking a Manager, Strategy & Operations to shape large order fleet strategy, delivery models, and new product opportunities for DoorDash for Business. You’ll own dropoff quality and experience to drive recurring large order use cases, sizing opportunities, validating demand, and partnering across product, marketing, sales, and finance to invest where it matters.

You’ll report to the GM for Meal Manager, collaborating with operators, field teams, product, and other teams to turn your

Qualifications

• You have 6+ years of experience in strategy and operations, commercial management, operations, or consulting; direct management experience, high-growth startup (scaling a business from 0 - 1) experience is preferred
• You have a proven track record of leading cross-functional initiatives, hitting goals, and succeeding in a complex and fast moving environment
• You are an excellent analytical thinker who can deliver actionable recommendations out of complex datasets; intermediate SQL experience strongly preferred
• You are customer obsessed - whether that is our clients, merchants or dashers and comfort talking / working with people from all walks of life
• You’re unafraid of ambiguity. You don’t need a playbook. You dive into difficult problems and come up with a plan. Rapid change and learning is exciting to you.

Responsibilities

• Strategize – Understand the needs of our clients, prioritize those needs by impact, and create solutions with cross-functional partners.
• Operate - Get to the lowest level of detail, and scale. You will work directly with internal and external partners to execute on your short & long-term plans; you are a cross functional success enabler and an excellent operator.
• Build – Develop and lead 0 to 1 opportunities, creating the roadmap for future large order growth opportunities to help us determine where to invest our resources to achieve desired outcomes.
• Collaborate – Value partnerships, and excel at working across Marketing, Operations, Product, Sales, Engineering, and develop new products and services for our clients.
• Construct - Navigate in an ambiguous environment and bring structure to undefined opportunities. There won’t always be playbooks or templates; instead you will create them.
• Analyze – Leverage data whenever possible to inform your hypothesis and align cross functional partners.

Skills

Strategy & operations

SQL

Cross-functional collaboration

Analytical thinking

Job description

DoorDash is seeking a Manager, Strategy & Operations to shape large order fleet strategy, delivery models, and new product opportunities for DoorDash for Business. You’ll own dropoff quality and experience to drive recurring large order use cases, sizing opportunities, validating demand, and partnering across product, marketing, sales, and finance to invest where it matters.

You’ll report to the GM for Meal Manager, collaborating with operators, field teams, product, and other teams to turn your