Strategy & Operations Manager — AI Logistics Growth

go-augment; United States; Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Stock options

Health, Vision, and Dental benefits

Flexible PTO

Monthly stipend

Direct proximity to leadership

Accelerated path into leadership

Job summary

Augment, a fast-growing AI-powered logistics platform, seeks a strategic operator to drive GTM, customer success, and cross-functional execution across business development, strategy, and planning.

You will identify target enterprise accounts, develop onboarding playbooks, and support executive outreach while shaping pricing, partnerships, and new verticals. This role blends analytics, strategy, and hands-on execution in a hybrid NYC environment.

Qualifications

• 4+ years in management consulting, investment banking, private equity, venture capital, or strategy/operations at a high-growth startup.
• A get-things-done mentality—dissect complex problems and drive them to completion with autonomy.
• Exceptional analytical ability, drawing insight from quantitative and qualitative data; comfort building models; SQL a plus.
• Structured thinking and the ability to distill complexity into clear communication for senior executives and external customers.

Responsibilities

• Rotate across business development, strategy, operations, planning, and customer success — owning the company's highest-priority problems and driving them to completion.
• Build GTM models for new verticals, stand up onboarding playbooks, and run point on strategic enterprise accounts.
• Identify, research, and prioritize target accounts across distribution verticals.
• Support the President and CEO in executive outreach and C-suite meetings — prep briefs, follow-ups, and deal strategy.
• Map buying committees at complex enterprise accounts and shape the path from first conversation to signed contract.
• Frame and pressure-test the company's biggest decisions — new verticals, pricing, partnerships, build-vs-buy — with structured analysis and clear recommendations.
• Build the analyses leadership relies on: market sizing, competitive intelligence, unit economics, and ROI models.
• Design and improve the processes and tooling that keep GTM and delivery running as we scale.
• Establish the operating cadence — dashboards, KPIs, and reporting — that gives leadership visibility into pipeline and growth.
• Help run the quarterly and annual planning cycle: objectives, resource allocation, and prioritization across teams.
• Onboard and activate enterprise distributor customers, turning signed deals into durable, expanding accounts.
• Build the playbooks and health metrics that let customer outcomes scale beyond founder-led delivery.
• Carry the voice of the customer back into product and strategy.

Skills

Management consulting

Analytical ability

Structured thinking

Clear communication

Team collaboration

AI curiosity

Tools

SQL

Job description

Augment, a fast-growing AI-powered logistics platform, seeks a strategic operator to drive GTM, customer success, and cross-functional execution across business development, strategy, and planning.

You will identify target enterprise accounts, develop onboarding playbooks, and support executive outreach while shaping pricing, partnerships, and new verticals. This role blends analytics, strategy, and hands-on execution in a hybrid NYC environment.