Strategy & Operations: Build AI-Driven Growth & Systems

Finchlegal; New York (NY); On-site; USD 110,000 - 200,000; Full time

Job summary

Finch is building an applied AI platform for consumer law and expanding access to justice in the United States. The Strategy & Operations role focuses on turning ambiguous problems into measurable, actionable work that scales across teams.

You’ll identify key metrics, design workflows with engineering, and ship systems that drive impact while ensuring adoption and reliability. NYC onsite interview process applies as part of our growth.

Qualifications

• 2–5 years in a problem-solving role such as consulting, BizOps, strategy, or tech.
• Built and shipped a tool, workflow, or automation that people actually use.
• Strong quantitative judgment and the ownership to define the problem, measure progress, and see a solution through.

Responsibilities

• Take an ambiguous business problem, question the assumptions, and define the metric that will tell us whether you’ve solved it.
• Test ideas quickly and build a useful process, tool, or automation. Scope larger product work with engineering and ship smaller improvements yourself.
• Own the result through adoption and iteration, then make the system work reliably without depending on you.

Job description

Finch is building an applied AI platform for consumer law and expanding access to justice in the United States. The Strategy & Operations role focuses on turning ambiguous problems into measurable, actionable work that scales across teams.

You’ll identify key metrics, design workflows with engineering, and ship systems that drive impact while ensuring adoption and reliability. NYC onsite interview process applies as part of our growth.