Strategy & Growth Ops Associate - Health Tech Startup

Big Leap Health, Inc.; New York (NY); Hybrid; USD 100,000 - 130,000; Full time

Benefits offered by this job

Health, dental, and vision benefits

Hybrid work environment

Competitive startup compensation

Job summary

Big Leap Health, Inc. in New York City is seeking a Strategy & Operations professional to join our fast-growing team.

You’ll report to the CEO and work day to day alongside our Strategy & Ops Lead, doing the analysis behind decisions, running campaigns, researching payers and prospects, or keeping the planning rhythm on track. Then there are the things that land on a Tuesday and need to ship by Friday, and you'll own plenty of those.

Qualifications

• 3–5 years of full-time experience in startup ops, strategy, or growth roles.
• Strong analytical skills with the ability to translate messy data into clear recommendations.
• Proven ability to own end-to-end initiatives and close loops with minimal supervision.

Responsibilities

• Produce the weekly metrics pack and dashboards for board and investor reporting.
• Own the operating cadence: OKR tracking, leadership meeting prep, and company updates.
• Execute growth initiatives: prospect research, outbound sequences, campaign setup, CRM hygiene, and pipeline reporting.
• Conduct payer research and support the medical advisory board from outreach to scheduling.
• Analyze clinic ramp, retention, funnel conversion, unit economics, and pricing scenarios.
• Lead projects to align visits, revenue, and clinic performance.

Skills

Analytical skills

Ownership mindset

AI stack familiarity

Hybrid/ NYC in-person

Curiosity about digital health

Tools

Airtable

Notion

CRM

BI

AI tools

Job description

Big Leap Health, Inc. in New York City is seeking a Strategy & Operations professional to join our fast-growing team.

You’ll report to the CEO and work day to day alongside our Strategy & Ops Lead, doing the analysis behind decisions, running campaigns, researching payers and prospects, or keeping the planning rhythm on track. Then there are the things that land on a Tuesday and need to ship by Friday, and you'll own plenty of those.