Strategic Vendor Manager - Field Tech Programs

North American Transportation Management Institute; Scottsdale (AZ); On-site; USD 90,000 - 135,000; Full time

Benefits offered by this job

Competitive salary

401k with employer match

Paid time off

Parental leave

Medical, Dental, Vision

Wellness programs

Learning & Development

Snack in office

Job summary

Axon seeks a vendor operations architect to scale its field programs by building governance foundations for full lifecycle management. You will own contracts, manage relationships, and establish governance structures to drive performance and cost efficiency.

You will collaborate with legal, finance, engineering, and program leadership to translate needs into sourcing strategy, ensuring vendor performance aligns with SLAs in a fast-paced environment.

Qualifications

• Bachelor's degree in supply chain, business, or related discipline.
• Experience in procurement, commodity management, or category management (3+ years).
• Experience developing pricing tools, dashboards, or analytics solutions.

Responsibilities

• Own the vendor contract lifecycle for installation, maintenance, and technical services suppliers across multiple field technology programs; manage SOW and MSA negotiations, coordinate red-line reviews with legal, execute commercial terms, and drive contracts through signature and execution.
• Build and maintain supplier relationships across a diverse vendor ecosystem; primary point of contact for performance escalations and ongoing commercial discussions.
• Establish vendor governance infrastructure; create supplier scorecards, define QBR cadence, track metrics (quality, SLA adherence).
• Lead sourcing for field technology services; identify, qualify, onboard new vendors across camera deployment, interview room, and fleet programs; negotiate pricing and service terms.

Skills

Vendor management

Negotiation

Cross-functional collaboration

SLA adherence

Supply chain

Education

Bachelor's degree in supply chain or related discipline

Tools

Excel

Power BI

Job description

Axon seeks a vendor operations architect to scale its field programs by building governance foundations for full lifecycle management. You will own contracts, manage relationships, and establish governance structures to drive performance and cost efficiency.

You will collaborate with legal, finance, engineering, and program leadership to translate needs into sourcing strategy, ensuring vendor performance aligns with SLAs in a fast-paced environment.